Joseph Fritz | Page 2

They are pretty much cut and dry very polite and curtious. I waited a reasonable amount of time for my car service,price was the going rate. curtious. I waited a reasonable amount of time for my car service,price was the going rate. More

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Absolute premium experience, people where lovely. I loved the loaner car too. Price was reasonable, and next time I will change my oil and filter too, because it was worth it. I am really really happy and sa the loaner car too. Price was reasonable, and next time I will change my oil and filter too, because it was worth it. I am really really happy and satisfied. More

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Great Service Experience This service center is terrific. Spacious, clean, well-staffed and well-stocked if you wait while service is done. Kept in touch with me via text thro This service center is terrific. Spacious, clean, well-staffed and well-stocked if you wait while service is done. Kept in touch with me via text throughout the service. Even sent me a VIDEO tour of the underside of my car while it was on the lift! Was able to approve service, view my invoice and pay on my phone. The sprayed the car with disinfectant before and after they worked on it. This was a great experience. Car is in tip top shape! Thanks Otto's! More

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Quick and easy service appointment. My scheduled maintenance appointment was easy and convenient. I received a video of the inspection performed by the service tech, which gave me a view My scheduled maintenance appointment was easy and convenient. I received a video of the inspection performed by the service tech, which gave me a view of the underside of my car, tire wear, and brake wear. I only needed an oil change, and the service manager didn't try to sell me anything else, making it as quick as possible to get my car back on the road. I was given a brand new convertible as a courtesy car, which was very enjoyable to drive for the short period that I needed it! More

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Best of the best . I was a bit shocked at the number of service items on the list, but I adjust quickly: have put a lot of miles on the car in the past year comm . I was a bit shocked at the number of service items on the list, but I adjust quickly: have put a lot of miles on the car in the past year commuting between Altoona, Gettysburg, and my kid's house in the Valley Forge area. Preston is objective and kind, and practical in a way I am not. Which is exactly what I need. Bob Dettmann did excellent work. What a good guy. Sending a complimentary letter to Mr. Fritz. Should be on paper with a real signature. More

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Inspection and rotation Service was a great experience. Getting a video of the car being inspected is a nice touch. Only negative was that it took 2 hours for inspection and Service was a great experience. Getting a video of the car being inspected is a nice touch. Only negative was that it took 2 hours for inspection and tire balance and rotation. Seemed too long for this operation. More

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Great service! They went over the car and sent a video of it pointing out the bad stuff they found. As a mechanic it helped make my decision to have them fix the pro They went over the car and sent a video of it pointing out the bad stuff they found. As a mechanic it helped make my decision to have them fix the problems and we had bought the car used and got the extended warranty, it paid off in this situation. All repairs were performed satisfactorily. More

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Preston and OTTO Mini are always a pleasure to work with. They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pande They are professional and address all of my concerns without hassle. OTTO Mini has kept a clean and secure environment for business during this pandemic. More

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Never did I wonder what it would be like to get my car serviced in a COVID-19 world. I was thoroughly impressed with the process. From the moment I pulled up to the dealership, I was treated with consider serviced in a COVID-19 world. I was thoroughly impressed with the process. From the moment I pulled up to the dealership, I was treated with consideration and care. I left my vehicle to be serviced and was provided with updates, not to mention a virtual walk through of what was done with the vehicle and what needed to be done. I was confident that my loaner was appropriately disinfected, as well as my own vehicle when I returned to pick it up. I was completely impressed with the overall level of service and care. Thank you! More

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Great Service I've had my mini's serviced at Ottos Mini for over 12 years now and have always been 100% satisfied with all services, here's to another 12 years👍 I've had my mini's serviced at Ottos Mini for over 12 years now and have always been 100% satisfied with all services, here's to another 12 years👍 More

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