Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
253 Reviews
4.9

253 Reviews

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253 Reviews of Joseph Loera

January 27, 2026

Dealership Rating
Employee Rating

Joseph has been my to go person for years now. He’s very attentive and very polite More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Walter's Mercedes-Benz of Riverside responded

Imer, thank you for leaving Joseph this 5-star rating! It is an honor to have your confidence and loyalty and he and the team will certainly continue to provide you with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 31, 2025

Dealership Rating
Employee Rating

The staff, including Joseph Loera who assisted me, was friendly and professional. One of my concerns was solved even before paperwork was completed. More

by markisson5
Recommend Dealer
Yes
Jan 02, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Joseph was kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 23, 2025

Dealership Rating
Employee Rating

First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable. Bec More

by Dodge_boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, JR Rodriguez, Kelly Sandefur , Tyler Usary

Dec 26, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Your safety and satisfaction are our top priorities, and we are glad that our team took great care of you and your automotive. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 20, 2025

Dealership Rating
Employee Rating

I was well taken care of by Mr. Irwin or Tacho and Joe Luo. I’d like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expe More

by Whitefreightliner57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Botello, Erwin Artacho, Lenard Baker , Christian Aparicio, Kevin parts dept

Dec 22, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are honored by your continued business, and we are thrilled that Joe, Lenard, Ashley, and the team provided you with top-notch service. Your willingness to refer us to others means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 03, 2025

Dealership Rating
Employee Rating

Joseph Loera Is The Best,He always take good care of me and my Vehicle And Walter's should be glad to have him ! More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Joseph consistently takes great care of you and your automotive needs. Our guest's satisfaction is our utmost priority here at Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2025

Dealership Rating
Employee Rating

As I always say Joseph Loera is my to go person for my vehicle service and all other information I need. I highly recommend Walter’s Mercedes Benz. Thank you Joseph 🤗 More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Walter's Mercedes-Benz of Riverside responded

Imer, thank you for your positive review and recommendation! Joseph will be honored to hear of your kind words and to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 18, 2025

Dealership Rating
Employee Rating

Joseph Loera is a great professional service technician, my visit to Walter's Mercedes-Benz excellent experience. More

by Abboykin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Joseph took great care of you and ensured your experience with us was 5-stars. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 14, 2025

Dealership Rating
Employee Rating

Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future More

by osvaldomanuel1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are so glad that Alex took exceptional care of you and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 17, 2025

Dealership Rating
Employee Rating

Joesph was friendly and the service was fast. I usually have my services done in Ontario but will go to Riverside from now on. More

by Jjojola1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are so glad that Joseph provided you with quality and efficient service. It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with the same 5-star service in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 17, 2025

Dealership Rating
Employee Rating

I definitely love the service at Walter’s Mercedes-Benz. From the moment my tires hit the curb side of their customer service to the time that I saw my car was done from the service I needed, it was the bes More

by christineincalifornia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank, the technician, who did my car service, was too good with communication on updating me about the status of my car and what service he did

Sep 17, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review, Christine! It is always our goal to ensure our guest's experience is top-notch, and we are glad that our team took exceptional care of you. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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