Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh
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Josh Bruce | Page 27

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
283 Reviews

Dealership Experience

5 yrs, 8 mos

4.8

283 Reviews

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283 Reviews of Josh Bruce

March 31, 2021

Dealership Rating
Employee Rating

A nice clean waiting area, very clean bathrooms, a polite attentive staff. More importantly, is the service I get for my car. I’ve never gone anywhere else for service but Toyota. I just got my fuel inductio More

by CRAWFORD63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko , Tony Brashear

Mar 31, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

March 24, 2021

Dealership Rating
Employee Rating

Great work - and extremely fast. The employees in the service department are both knowledgeable and trustworthy. It's always a pleasure bringing my car to Ken Ganley Toyota for service. More

by peachtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko , Tony Brashear

Mar 24, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2021

Dealership Rating
Employee Rating

The service advisor, Josh Bruce, was very friendly and was able to answer and explain the questions and concerns I had about the work being done on my vehicle. More

by CAPPTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Bruce, and for taking the time to leave us this wonderful feedback!

March 04, 2021

Dealership Rating
Employee Rating

Overall good service. I did not receive a summary of the multi point inspection which would have been helpful to know when I might be needing brakes, tires etc. Also, although the weather was decent, did n More

by HILLPRESC
Recommend Dealer
Yes
Mar 04, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Josh and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2021

Dealership Rating
Employee Rating

Quick service for my RAV’s first visit since purchase. The service techs were friendly and competent and I certainly appreciated how fast everything moved. More

by MADMUTZ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

February 24, 2021

Dealership Rating
Employee Rating

I always have a pleasant experience when bringing my truck in for service. Josh and Steve are fantastic and are always very attentive and helpful. More

by JMAIERS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Feb 25, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear that Steve and Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2021

Dealership Rating
Employee Rating

The squinting has gotten worse. The noise is getting increasingly worse. I’m not satisfied I would take my car somewhere else but I have a warranty More

by SHAWNTIKARICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Slade Lindgren

Mar 09, 2021

Ken Ganley Toyota Pittsburgh responded

Hello Shawn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Sincerely, The Ken Ganley Toyota Pittsburgh Team

February 11, 2021

Dealership Rating
Employee Rating

I came in for an oil change and was told it would be 25 minutes. There was a recall and 2 hours later to finish More

by COACHTLEHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Ken Ganley Toyota Pittsburgh responded

Hi there! Thank you for taking the time to share your feedback with us and for your patience with the recall. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 02, 2021

Dealership Rating
Employee Rating

Happy Josh was able to get my truck in on a last minute notice for a oil change. Very friendly service and a great location More

by FITTERETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear that Josh and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 02, 2021

Dealership Rating
Employee Rating

Very flexible and courteous. Serve was a third party with at least one day to complete. They provided me with a rental, which I needed since I live 20 miles way. More

by MARTINJEFF10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko , Tony Brashear

Feb 02, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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