Juan Sanchez | Page 9
Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
Dealership Experience
5 yrs, 2 mos
Industry Experience
6 yrs, 3 mos
Languages Spoken
English
Spanish
116 Reviews
Write a Review116 Reviews of Juan Sanchez
November 22, 2023
Savanna King provides excellent customer service . She is one of the reasons we stay with Palm Springs BMW . She is one of the reasons we stay with Palm Springs BMW . More
Other Employees Tagged: Sandra Monson, Chris Hapner, Bryan Gacayan, Savanna King
November 16, 2023
Great service all around, very helpful staff. Took care of the car and got me in and out pretty quickly Took care of the car and got me in and out pretty quickly More
Other Employees Tagged: Sandra Monson, Chris Hapner, Bryan Gacayan, Savanna King
November 14, 2023
Sandy was so nice and helpful. Everything went really well and everyone was as great. Thank you Everything went really well and everyone was as great. Thank you More
Other Employees Tagged: Sandra Monson, Chris Hapner, Bryan Gacayan, Savanna King
November 12, 2023
Always helpful. Usually can get in n in a timely mannner.!!no negatives my car is 10 years old and still runs like new Usually can get in n in a timely mannner.!!no negatives my car is 10 years old and still runs like new More
Other Employees Tagged: Sandra Monson
November 07, 2023
Juan was professional and messaged me with the car status. The dealership is great and allowed me to have a service car while they were fixing a couple recall issues with my 2008 BMW 328i. We would de status. The dealership is great and allowed me to have a service car while they were fixing a couple recall issues with my 2008 BMW 328i. We would definitely purchase a new BMW in the future from BMW Palm Springs. More
Other Employees Tagged: I forget her name: She issued the service car. She was great! 😊
November 07, 2023
I’ve been leasing BMW’s for 12 years, my experience has been 95% positive.. The negative was my recent experience terminating my lease when it expired. I leased BMW’s for 12 years and I wanted to continue. been 95% positive.. The negative was my recent experience terminating my lease when it expired. I leased BMW’s for 12 years and I wanted to continue. (…with Indigo Palm Springs for the two years I lived here.) Current economy made that not possible, I had to buy out the lease. It wasn’t a good experience. I expected being a customer for so long and having excellent credit, I’d get a preferred interest rate…and the transaction would be seamless. Not so much. Purchasing the vehicle is costing $250 per mo more than when I was leasing. Being retired and on a fixed income, it’s made things difficult for me. That said, my views of BMW (and Financial) are not what they were. If and when the economy improves I may not return as a customer. More
Other Employees Tagged: Kevin Rock , Angel Gomez…great experience
November 04, 2023
Thank Juan for the service excellence. You understood and rectified our concern immediately which completed our car purchase with greater satisfaction. You understood and rectified our concern immediately which completed our car purchase with greater satisfaction. More