clccathy 4/2/2013 9:03:49 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonMike Mclean Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jim Butler KIA: I was the customer with the 2001 PT Cruiser to trade for a KIA Optima hybrid. I drove that PT Cruiser off the showroom floor and I will always remember that feeling and I wanted to experience that again when I purchased a new KIA from Jim Butler. I have had my eye on a couple of other hybrids and have test drove them too. It was a difficult decision but with the incentives and a very fair price I was on a mission to find the right Optima. I live in St Charles and I visited them first but I have to say I was not impressed with customer service. In particular I was very put out when they were not able to find a white Optima on their lot and said they did a search in the "region". Without any luck they told me they would again search out of the region but I would have to give them a deposit check for $500 to do this search for me. I thought I was hearing this wrong but my husband heard the same thing. After this I was little bit shy about visiting Jim Butler but I am very glad I did. I felt everyone was courteous and friendly. For all the time that it takes to buy car as well as learn all the technical workings of the car we were even able to get a sandwich and plate of food supplied by Jim Butler. Very good I might add. Our purchase took place on Saturday, March 30 and completed into the evening as the car had to be sent for from another KIA dealership. Our salesman Mike McClean, stayed with us and went through everything on the car and did not make us feel rushed or like we were holding up his Saturday night. Last but not least, Justin Johnson was very friendly and made us feel comfortable and his knowledge his work was also impressive and able to relay the information to us the customer. These two associates from Jim butler made our new car purchase a very memorable one for my husband and I. I love my new KIA Optima hybrid in the snow white pearl. It's a beautiful car and it's so fun to drive. I am happy I came to Jim Butler KIA. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
JamieMontgomery 4/1/2013 9:39:55 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonAnnie Lam Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Jim Butler KIA: My experience at Jim Butler KIA was amazing. This was the first time I purchased a car on my own and they made it all so easy. Annie was very helpful through e-mail and had the car ready when I arrived for a test drive. Tim took over my paperwork and helped get me to the payment amount I was comfortable with. Then Justin wrapped it all up with the financing. Overall a very smooth transaction and it was only 2 hours, which is a very short time when buying a new car. I love my new KIA Soul and will recommend Jim Butler to many people! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
mp49 3/24/2013 1:33:25 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonMike Mclean Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jim Butler KIA: WITH MY BUSINESS I HAVE BEEN WITH JIM BUTLER CHEVROLET A COUPLE OF YEARS ,AND I CAN NOT SAY ENOUGH ABOUT THE PROFESSIONAL CARE I HAVE RECEIVED IN THE SERVICE DEPARTMENT. WHEN I MADE UP MY MIND WHAT NEW CAR I WANTED TO PURCHASE ,AND I DROVE AND REVIEWED SEVERAL FOR ABOUT THREE MONTHS I WAS SOLD ON THE KIA OPTIMA SXL. THERE ARE ABOUT SIX KIA DEALERSHIPS IN MISSOURI AREA. WHEN I SAW THAT JIM BUTLER HAD A KIA DEALERSHIP IN CHESTERFIELD I KNEW RIGHT AWAY THAT,S THE ONLY KIA DEALERSHIP I WANTED TO DEAL WITH. MIKE McLEAN IN SALES COVERED EVERY QUESTION I HAD ABOUT THE 2013 OPTIMA SXL. VERY PROFESSIONALLY. I HIGHLY RECOMEND JIM BUTLER KIA AND CHEVROLET DEALERSHIPS . Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
abudwell 3/14/2013 4:44:54 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonAnnie LamBrandon Smith Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jim Butler KIA: I recently purchased a 2013 Kia Optima after trading in my 2012. I loved my previous car so much that I wanted another one exactly like it but with a few more options. Annie was so incredibly helpful when I spoke to her on the phone and then Brandon made everything so easy when I got to the dealership. He was very straightforward and helpful and answered every question that I had. Justin explained the finance portion thoroughly and was very informative. I am sold with Jim Butler Kia and their wonderful staff. Best car buying experience I have EVER had! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Kelley314 3/5/2013 10:58:47 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonAnnie LamBrandon Smith Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Jim Butler KIA: I searched all over for a new car at the best price, this dealership was hands down the easiest choice. Every question, thought or idea I had was treated with the best customer service. I have never had a better buying experience and have complete confidence that the service will continue to be excellant throughout the ownership of my new car. Everyone was super friendly and completely professional at all times! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
willidjl 2/22/2013 10:43:18 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Greg GoetzJustin JohnsonAnnie Lam Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jim Butler KIA: Highly recommend Jim Butler - best experience we ever had buying a new car, the staff was wonderful, up front and honest, no "game playing" just fair and honest folks - we love our new car and thanks to the pleasant experience at Jim Butler there is no buyers remorse. Thanks so much Annie, Greg and Justin!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
kz516 2/16/2013 7:56:59 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Andrew CohenJustin Johnson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Jim Butler KIA: I was blown away by how friendly, quick and easy it was from me purchase my first new car! The 2013 Kia Optima is amazing and I was explained all its bells and whistles thoroughly. He made me feel very comfortable and assured me I'd be happy! I told him exactly what I wanted and together him, the manager and the finance guy made it happen! EXTREMELY happy and will highly recommend him and this dealership! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
JoNowak 1/30/2013 8:39:40 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonBrandon Smith Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Jim Butler KIA: Jim Butler Kia is the best! My husband and I have purchased many cars . . . Mercedes, BMW, etc. and we have to say, this was the nicest experience EVER! From the minute we were greeted at the door to the time we signed on the dotted line, Brandon was extremely courteous, very knowledgeable and answered every question with a smile. Justin also was both friendly and very knowledgeable and made the finance experience painless! After the purchase, Brandon very patiently explained the ins and outs, bells and whistles of my new Sorento to me in language I could understand. I love my new Sorento and my husband is very seriously considering buying one, too, from Jim Buter, of course! I highly recommend the Sorento and the Jim Butler dealership. They most definitely exemplify the Golden Rule!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Debbieoptima 1/1/2013 10:37:08 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Andrew CohenJustin JohnsonAnnie Lam Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jim Butler KIA: I highly recommend Jim Butler Kia to anyone looking to purchase a Kia. I have been putting off buying a car for quite some time partly because I didn't want to deal with the experience. My experience at Jim Butler has completely changed my feelings. I started with Annie and she was open, honest and answered all my questions in a timely manner. I never felt pressured and when I had more questions she answered those. When I went into the dealership and met with Andrew, the experience continued to be a good one. Andrew found the exact car I was looking for, let me take it for a test drive, answered all my questions and never pressured me to make a decision. He let me decide if this is the car I wanted. And I did. Next I met with Justin who explained all the financing at the level of detail I wanted. Lastly, Andrew spent time with me after the sale was over explaining all the features on my new car and said if I had questions after I left, to just give him a call. I couldn't have asked for a better team of people to work with. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
hshoults 11/28/2012 4:08:18 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin JohnsonMike Mclean Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Jim Butler KIA: I went in to this dealership set on a price of my monthly payment, and they made sure I left with exactly what I was looking for...They had the best deal for my money. I will be recommending Jim Butler Kia to everyone I know that is buying a new or used vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review