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Kari Bratton
Kari Bratton at Subaru of Little Rock

Kari Bratton

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Kari Bratton

February 04, 2026

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Employee Rating

Kari provided us with excellent service, kept us informed about our vehicle. The dealership is very good in everyway. More

by Tomcatinco
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Recommend Dealer
Yes
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Feb 04, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. We’re pleased Kari kept you updated and delivered excellent service on your Subaru Outback. Let us know whenever we can assist you again.

January 27, 2026

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Kari was deceptive in her interactions with me. She told me my car was delivered on Wednesday night when I know per the tow truck diver my car was delivered on Monday afternoon and the driver was More

by mrslyons1988
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

Subaru of Little Rock responded

Mrs. Lyons, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kari and our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 26, 2026

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Everyone is always very courteous and professional. They keep us informed of any problems. Thank yoy More

by mo467
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 23, 2026

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Keri is great. She checks on us to see if we need anything while we are waiting.. More

by mktigger78
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 24, 2026

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad Keri was able to help, and we hope to see you again! Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 22, 2026

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I’ve always been treated with respect and kindness from everyone at Subaru. They are the best dealership that I’ve ever dealt with, bar none More

by falcont103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Jaime Bolanos, Alex Perez, Clayvius Baker

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Jan 22, 2026

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 17, 2026

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Employee Rating

It was extremely difficult to schedule service. I had to call 5 times over a couple of weeks and no one would return my call in service. I go to pick up my car and the Zurich shield had not been More

by jillcooper35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Caddy , Girl from loan dept was terrific

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Jan 19, 2026

Subaru of Little Rock responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Jill, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

January 11, 2026

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Great. services.the repairs was done fast . Thanks for resetting the cars driving auto assist. More

by raestone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Burt Prickett

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Jan 11, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 08, 2026

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We are new to Subaru and love the care we have received. A quality organization with quality people. More

by BRIANJAMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leroy Castle, Billy Ashlock

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Jan 08, 2026

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 08, 2026

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Employee Rating

Very satisfied with the professionalism of the service that I recently received from Kari! I will be back to her as needed. More

by ronmjones64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 01, 2026

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Employee Rating

Kind service from beginning to completion of job. The worst part each time service there is cashier check out always slow and distracted experience there. More

by BrewCrewMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction, your kind words are validation that our team understands the mission! We are always here to help. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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