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Kari Bratton
Kari Bratton at Subaru of Little Rock

Kari Bratton

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Kari Bratton

January 08, 2026

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We are new to Subaru and love the care we have received. A quality organization with quality people. More

by BRIANJAMES0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Leroy Castle, Billy Ashlock

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Jan 08, 2026

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 08, 2026

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Very satisfied with the professionalism of the service that I recently received from Kari! I will be back to her as needed. More

by ronmjones64
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Recommend Dealer
Yes
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Jan 09, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 01, 2026

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Kind service from beginning to completion of job. The worst part each time service there is cashier check out always slow and distracted experience there. More

by BrewCrewMom
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Recommend Dealer
Yes
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Jan 06, 2026

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction, your kind words are validation that our team understands the mission! We are always here to help. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 25, 2025

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The service at LR Subaru is wonderful! I really appreciate a clean car after an oil change! Everyone we’ve ever worked with has been eager to take good care of us! More

by gingercwade
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Workmanship
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Recommend Dealer
Yes
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Dec 25, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 24, 2025

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Employee Rating

Showed up with out an appointment with a nail in my tire. They got me in and back on the road quickly. More

by MHJONES2
Recommend Dealer
Yes
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Dec 24, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 21, 2025

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Alex was amazing. He got us in and out quickly! We live far away so that helped us be able to get back home on time. More

by trishajeanmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Jaime Bolanos, Alex Perez, Clayvius Baker

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Dec 22, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 25, 2025

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I loved how they sent you a video of your oil change and how you can see your inspection results digitally. More

by RICK_FOUNTAIN
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Recommend Dealer
Yes
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Jan 08, 2026

Subaru of Little Rock responded

Thank you, Rick, for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 24, 2025

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Came in with an electrical draw issue. Supposedly the new battery was good to “operate within Subaru’s standard” but I’m taking back with the new dead battery less than a week later. More

by AARONBURDINE
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 25, 2025

Subaru of Little Rock responded

Thank you for bringing this to our attention, Aaron, and I'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message with your contact information so that we can reach out. We'd love the opportunity to get more details to see if we can turn this situation around for you. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

November 21, 2025

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Superb service especially the video of the underside of my car! It was greatly appreciated. More

by CARLA.LOURAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Jaime Bolanos, Alex Perez, Clayvius Baker

Report | Print
Nov 22, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 20, 2025

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A little disappointed that after spending $480 you didn’t wash the car. Didn’t adjust air pressure after rotating the tires. More

by mkwagaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Subaru of Little Rock responded

Thank you Michael for your input. I attempted to reach out to you by phone earlier and left you a message. I sincerely apologize that we didn't finish you job correctly. When things like this happen, I want to know about it, so thank you. I want you to know that we appreciate your business sir. When we make a mistake, I want to make it right. Feel free to reach out to me by phone or email, I would like to do whatever we can get your car cleaned up and tire pressure adjusted for you. Service Reviews: Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

Nov 20, 2025

Subaru of Little Rock responded

Thank you for returning my call Michael. It was a pleasure speaking with you. Glad we were able to come to an understanding and also discuss past visits. If you need assistance again in the future with your Outback, I hope you will consider giving us the opportunity to serve you and earn your business again. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

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