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Burt Prickett
Burt Prickett at Subaru of Little Rock

Burt Prickett

Client Relations

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of Burt Prickett

June 22, 2026

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Employee Rating

Service writer very good and thorough explanation of potential costs. Calls to update service. Good. The video text concerning the findings was great and appreciated. Overall great explanation and exper More

by burrowscurtis59
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Recommend Dealer
Yes
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Jun 22, 2026

Subaru of Little Rock responded

It’s great to hear Burt’s detailed cost explanations and timely updates made your Subaru Ascent service smooth. We’re glad the video findings were helpful and clear. Thank you for sharing your experience and trusting us with your vehicle. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 03, 2026

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My first time in the service department was great! I pulled in and a gentleman came up and asked me what I needed. He took notes and then led me to the break room. It was comfortable and it only took More

by cherieboop
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Jessie Havniear, Duncan Howard, Jaime Bolanos

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Jun 03, 2026

Subaru of Little Rock responded

We’re thrilled you had a great first visit to our service department. Our team is glad the waiting area was comfortable and that we completed your Subaru Ascent service and wash in 33 minutes. We look forward to assisting you with your next maintenance appointment. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

June 03, 2026

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The service invoice was somewhat difficult to understand (not as user friendly as other dealers I have visited) Overall good visit!! More

by JIM@SUNGASINC
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Recommend Dealer
Yes
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Jun 08, 2026

Subaru of Little Rock responded

Jim, Thanks for sharing about your experience with Subaru of Little Rock. Burt and our team appreciate your business and hope to see you again soon! Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 31, 2026

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Very Nice Good Car Work Well I Like This Shop Good Great People Work Here At Good Car Shop More

by Dick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Brumfield, Gage Scott, Jesse Mosley, Jon Catt, Kipperlie Davis, Duncan Howard, Kari Bratton, Phillip Rucker

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May 31, 2026

Subaru of Little Rock responded

Thank you for the five-star rating. We’re glad your GMC performed well after service and that our team made you feel welcome. We look forward to serving you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 19, 2026

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The service was excellent; the waiting area very pleasant. However, I called the day before and asked the receptionist if I could bring my dog, if there was perhaps a place I could wait with my dog. More

by janicesbeads
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Recommend Dealer
Yes
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May 19, 2026

Subaru of Little Rock responded

Janice, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 04, 2026

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I always receive great service and communication regarding my vehicle. And the video of the service that being provided. More

by hinestonya18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brady Snellings

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May 04, 2026

Subaru of Little Rock responded

Thank you for highlighting the consistent service and communication on your Subaru Crosstrek. We’re glad the video walkthroughs help you stay informed about your vehicle’s care. We look forward to assisting you again. Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 05, 2026

hinestonya18 responded

Subaru’s Little Rock are so amazing

April 16, 2026

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Fast and friendly. Love the waiting room, especially the coffee and honey buns. Always a great experience. More

by raustin7335
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Recommend Dealer
Yes
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Apr 16, 2026

Subaru of Little Rock responded

It’s great to hear our team provided fast, friendly service for your Subaru Forester. We’re glad you enjoyed the coffee and honey buns in our waiting area. We’ll pass along your kind words to Burt. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 12, 2026

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I always have a good service experience. They keep me informed and are efficient with their time. More

by t18wallent
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Service Time
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Recommend Dealer
Yes
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Apr 12, 2026

Subaru of Little Rock responded

It’s great to hear that your Subaru Forester service appointments are smooth and that our team kept you informed while respecting your time. Thank you for sharing this feedback, and we look forward to helping you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 11, 2026

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Good service. Wait time much better than last service. I hope this is better scheduling. More

by oden_diane
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Recommend Dealer
Yes
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Apr 13, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock, we strive to treat every customer with love and respect at every interaction. Your kind words are validation that Burt and our team understand the mission! We are always here to help. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 11, 2026

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Overall very good experience getting service. Car was ready in a timely manner. Everything was explained to me. Check in person in service was not overly friendly or interested in talking to m More

by JJDOGS59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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