Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
425 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

425 Reviews

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425 Reviews of Katie Lyons

March 28, 2026

Dealership Rating
Employee Rating

Jimmy and Kathy are wonderful assets for. Rallye and everyone at Rallye is a pleasure to work with. More

by Riowelt8
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mung.

Mar 29, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear Jimmy and Kathy made such a positive impression. We’re proud to have them on our team and appreciate you recognizing the great experience at Rallye. We look forward to working with you again!

March 25, 2026

Dealership Rating
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The service is excellent And Cathy always is wonderful to work with. She is very knowledgeable and helpful. More

by NYHAPPYHEART
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 25, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear you had an excellent service experience. Cathy will be thrilled to know her knowledge and helpfulness made such a positive impact. We truly appreciate your support and look forward to seeing you again at Rallye Motors!

March 23, 2026

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Always a professional and amazing experience. Katie Lyons is the top person in this profession. Simply excellent. More

by LOUIS SUSSAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Rallye Motors responded

Thank you for the great feedback, Louis! We’re thrilled to hear Katie Lyons continues to provide such a professional and excellent experience. We truly appreciate your kind words and loyalty!

March 08, 2026

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Employee Rating

Easy to schedule and they expedite their customers through the process. When scheduling, they need to offer the loaner. The absence of this creates unnecessary issues in finalizing the schedule. More

by TheRalphDude
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2026

Rallye Motors responded

Thank you for your feedback. We're glad to hear scheduling was easy and that our team was able to move you through the process efficiently. We also appreciate your suggestion regarding offering loaners during scheduling and will certainly take it into consideration as we continue working to improve our customer experience.

March 07, 2026

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Had a major drivability issue with my GLB. Called Rallye Thursday afternoon and they made the appointment for early Friday morning. It turned out to be a major job, since they had to take t More

by HD NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

Rallye Motors responded

Thank you for sharing your experience! We’re glad our team was able to get your GLB diagnosed and repaired so quickly, and that everything was covered under warranty. It’s great to hear Katie and the team took good care of you and helped make the process smooth, including the ride home. We truly appreciate your kind words and look forward to assisting you again whenever you need us!

February 28, 2026

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I've been going to Rallye Motors for about 20 years and will continue to. Rob Carlson, the service manager that takes care of me is professional as well as personable. More

by Wolfman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson

Feb 28, 2026

Rallye Motors responded

Thank you for your loyalty over the past 20 years! We’re thrilled to hear that Rob Carlson’s professionalism and personable approach make your experience at Rallye Motors so positive. We look forward to continuing to serve you for many years to come!

Feb 28, 2026

Wolfman responded

Only telling it like it is.

February 21, 2026

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From drop off to pick up first class service and customer service at the same ime More

by tag2100
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Rallye Motors responded

Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.

February 19, 2026

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I was very pleased with your receptionist and the representative who helped me .Will recommend. More

by Darlng1947
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2026

Rallye Motors responded

Thank you so much for your kind words! We’re thrilled to hear that our receptionist and team member made such a positive impression. Your recommendation means a lot to all of us at Rallye Motors. We truly appreciate your support and look forward to assisting you again in the future!

January 25, 2026

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Employee Rating

I consider Chris Vachris and the entire service team to be a truly “best-in-class” organization. I’ve always had an excellent experience with them, and they’re the main reason I remain a loyal Rallye custo More

by Joebon1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Rallye Motors responded

Thank you for such thoughtful feedback! We’re honored to hear that Chris Vachris and our entire service team continue to deliver a best-in-class experience. Your loyalty to Rallye truly means a lot to us, and we look forward to continuing to take great care of you.

January 19, 2026

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Employee Rating

Timely service which completed all of the scheduled tasks. Appreciated Katie’s input on keeping the car running smoothly. More

by jpiacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear your service was completed on time and that Katie’s guidance on keeping your car running smoothly was helpful. We appreciate you choosing us and look forward to serving you again!

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