Rob Carlson
Rob Carlson at Rallye Motors
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Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
523 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

8 yrs, 6 mos

Industry Experience

27 yrs, 9 mos

4.9

523 Reviews

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523 Reviews of Rob Carlson

April 25, 2024

Dealership Rating
Employee Rating

I always get the best service. It is a pleasure todo business with Rob Carlson in service and Bob Bianchi in the showroom. More

by LYNNELIEBLEIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

April 21, 2024

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Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 20, 2024

Dealership Rating
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Service personnel took care of all car issues and repairs were completed in a timely fashion. More

by POLO216
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 21, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

April 19, 2024

Dealership Rating
Employee Rating

First class operation with the most helpful people working there. Five star service every time. More

by OBPMUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 16, 2024

Dealership Rating
Employee Rating

I had a first class experience at Rallye Motors. Rob Carlson was awesome! He got me in and out very quickly. The service performed was effective and efficient. I had my car back in less than a day More

by Rob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Foss, Richard DeAngelo

Apr 17, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Rob Carlson as well.

April 12, 2024

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The service is fast and efficient. No issues whatsoever also very prompt with loaner vehicles More

by MAXINELAST10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gershowitz

Apr 12, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 07, 2024

Dealership Rating
Employee Rating

Steve Palladino is amazing the best ! Wonderful guy easy seamless experience he will be getting lots of referrals ! Eric handled lease portion perfectly was excellent also as well as Je More

by DANAKATZ0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino , Eric - leasing Jeff - customer care w car

Apr 07, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Steve Palladino, Eric and Jeff were able to take care of your vehicle in a timely manner!

April 07, 2024

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Employee Rating

It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

April 05, 2024

Dealership Rating
Employee Rating

Rally Motors is one of the best plays where you can buy or Leese a car. The service department is amazing especially Rob. I’ve been dealing with Ron for the past 15 years never had a problem with him.. More

by GAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent LaRosa

Apr 06, 2024

Rallye Motors responded

Thank you so much for the review! We are so glad to hear that Rob in service and Ron in sales have provided you with positive experiences at our dealership!

April 03, 2024

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Employee Rating

Absolutely wonderful roadside assistance on Easter Sunday! They saved us from missing our family gathering. Bravo to the team of professionals! More

by BMROTOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for our team!

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