Dealership Experience
5 yrs, 7 mos
47 Reviews
Write a Review47 Reviews of Keith Jones
May 12, 2020
Good customer service 2nd car I bought within the past 3 months. Once again it was easy hassle free, everyone there does a great job of customer service. They set the bar f 2nd car I bought within the past 3 months. Once again it was easy hassle free, everyone there does a great job of customer service. They set the bar for all the others. The 1st car was new (I am loving my Soul) and the 2nd was used. there was a mechanical issue that showed up after a day of driving and they corrected the issue immediately no questions asked. More
Other Employees Tagged: Humberto "Beto" Rodriguez, Eddie Contreras
March 29, 2020
Great experience, recommendation guaranteed. I was in tucson heading home and decided to look at some of the new kia with no intention of purchasing one at that time. My wife and I meet with Keit I was in tucson heading home and decided to look at some of the new kia with no intention of purchasing one at that time. My wife and I meet with Keith Jones and we took test drive in a red Kia Soul he answered all the question I had and I had a huge list. He is very knowledgeable. we decided to wait until 04/13 it was getting late and I needed to return home for work the next day.. We scheduled it for the morning and I showed up at 10 am and by noon we had completed the paper financing and I was on my way home with a new car. He made the process simple and handled everything very competently. I have purchased other cars over the years and this was the simples and fastest car purchase ever. He definably knows his job. he gets a 5 star rating from me. More
March 02, 2020
I went into R.K. As a first time car buyer with the thought of it being scary and overwhelming and T.J. could not have made it easier. He laid everything out for me and made me feel very comfortable wi thought of it being scary and overwhelming and T.J. could not have made it easier. He laid everything out for me and made me feel very comfortable with the decisions I was making. He worked with me, my budget, and never pressured me to rethink anything. R.K. Has my business forever. Thank you TJ for making my first time purchasing a car memorable and easy! More
Other Employees Tagged: T.J. Bjork
January 22, 2020
Wonderful Experience A shout out to Keith Jones! Keith was open and honest, no pressure, so informative! Keith made purchasing my new vehicle an enjoyable experience! S A shout out to Keith Jones! Keith was open and honest, no pressure, so informative! Keith made purchasing my new vehicle an enjoyable experience! Sam Rodriguez made trading in my older than dirt vehicle an pleasure! It was a pleasure doing business with Keith, Sam & Royal Kia. Thank you! I love my new Kia Soul! More
Other Employees Tagged: Sam Rodriguez
January 18, 2020
Just bought my first new car. Thanks to Keith Jones he made the whole process easy. I love the Niro Ex. It’s everything I wanted. made the whole process easy. I love the Niro Ex. It’s everything I wanted. More
Other Employees Tagged: Humberto "Beto" Rodriguez
December 30, 2019
Courtesy is a Prime Mover Keith Jones is a patient and kind individual. He knew key facts about the model of car, its options, drivability and much more. Superb salesman over Keith Jones is a patient and kind individual. He knew key facts about the model of car, its options, drivability and much more. Superb salesman over all. I was able to communicate effectively as he is a good listener and provided answers to my questions. The car performs as expected and is easy to enter and exit due to its seat height which is especially important as. Tom was also very courteous. As a female buyer, I was pleased at the respect shown to me. This was a wonderful and unexpected encounter. Thank you for your professionalism. Best Regards, Laura Scholler More
Other Employees Tagged: Tom Rice
November 05, 2019
Excellent Sales Support Today I went to Royal Kia with the intention of buying a new Sportage if the representative and I could make a deal that was acceptable to both of us. Today I went to Royal Kia with the intention of buying a new Sportage if the representative and I could make a deal that was acceptable to both of us. Keith Jones was friendly and professional. He explained the process they follow at Royal, and let me know that if I had any questions along the way I should be sure to ask. Keith asked some basic questions regarding the model I was looking for and we quickly found the car I wanted to test drive. We took a good test drive, not just around the block, and the car met all of my expectations Back at the dealership we began the process to trade in my vehicle and finalize the deal. Again Keith explained each of the steps that we would take regarding their assessment of my vehicle and what we would need to do to complete the sale. Keith was very clear and patient with any questions I had. Needless to say, we arrived at a deal that was acceptable to both of us and completed all of the required paperwork while the vehicle was being readied for me to drive home. At no time during the transaction did I feel any pressure. I was comfortable and felt that all of my questions were clearly answered. Keith was professional throughout the process and treated me with respect. Overall, I was quite happy with the deal I received, and felt that Keith, Sam and each of the individuals I interacted with were pleasant and professional. I highly recommend Royal Kia. More
Other Employees Tagged: Luzi Gonzalez, Sam Rodriguez
October 19, 2019
Super Service My wife and I traded in our 2013 Chevy truck for a Honda CR-V. We received a fair, honest trade amount for the truck, and a super price on the Honda. My wife and I traded in our 2013 Chevy truck for a Honda CR-V. We received a fair, honest trade amount for the truck, and a super price on the Honda. We had the pleasure of working with Steve Finnell, Keith Jones, and Hector Godoy. Our experience was wonderful. They made car buying enjoyable. Thank you!!! More
Other Employees Tagged: Steven Finnell, Hector Godoy
October 16, 2019
The first time I actually liked a car salesman!! What a refreshing experience it was to deal with Keith Jones.Keith was professional,very knowledgable about his product.....and patient too!!He walked What a refreshing experience it was to deal with Keith Jones.Keith was professional,very knowledgable about his product.....and patient too!!He walked us through everything and answered all of our questions.I have already recommended him to my daughter for her next car purchase.Great job,Keith!!! More
Other Employees Tagged: Van Bouttirath
October 13, 2019
Royal Kia has changed the car buying experience Royal Kia and Keith Jones helped me get out of a VERY sticky situation. Keith was patient and went out of his way to educate me on the car and the buy Royal Kia and Keith Jones helped me get out of a VERY sticky situation. Keith was patient and went out of his way to educate me on the car and the buying process. He helped me teade in a car that I still owed money on and had repair Bill's that were worth more than the cars total value. They were able to help me out, refinance and get into a car that functions, has amazing value and an extended warranty and close another chapter in my book of hard life lessons. Thank you for everything Keith Jones and the entire Royal Kia team! More
Other Employees Tagged: Humberto "Beto" Rodriguez