Kelly Cavanagh

Average dealership. Nothing special about the experience. No Television. No snacks in the waiting area. Not commensurate with a luxury vehicle. Nothing special about the experience. No Television. No snacks in the waiting area. Not commensurate with a luxury vehicle. More

by JOHNAMANOS Verified Customer Verified Customer

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Amazing experience and they made it simple GREAT Staff all around! Very happy with experience and would do again all around! Very happy with experience and would do again More

by VAUGHN1 Verified Customer Verified Customer

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Kevin is the best! He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its bes He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its best. More

by OH1221YF Verified Customer Verified Customer

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I have had the best experiences from start to finish, and every moment in between! Thank you so much for incredible care and service. every moment in between! Thank you so much for incredible care and service. More

by ROBINSIEDEL525 Verified Customer Verified Customer

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Kelly Cavanagh & Josh service advisor answered my questions and gave very helpful info. This is my 2nd car bought with Kelly and BMW of Westlake. My service advisor Josh was top notch questions and gave very helpful info. This is my 2nd car bought with Kelly and BMW of Westlake. My service advisor Josh was top notch More

by PATTYFINK Verified Customer Verified Customer

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Easy, smooth transition, beautiful presentation for my car, and the mini lesson was great The customer service and follow through is excellent car, and the mini lesson was great The customer service and follow through is excellent More

by DANIELLEMLEONARD96 Verified Customer Verified Customer

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This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. . More

by REALTORSANDYAUSTIN Verified Customer Verified Customer

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Really just the most amazing dealership you can go to. The service department is amazing. The service department is amazing. More

by bmquick08 Verified Customer Verified Customer

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Kelly was wonderful and made buying my car stress free! Very happy with my experience Very happy with my experience More

by MEGANMROLL Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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