Ken Harris
Ken Harris at Klaben Chrysler Jeep Dodge Ram
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Ken Harris | Page 6

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
121 Reviews

I have been in the auto industry since 2004 beginning with the Klaben Auto Group. Having started with such a great organization with solid core beliefs and values helped mold me into what I am today. I live in Stow with my wife Christine and our 2 Dobermans Sasha and Zeus. I am a father of 2 and enjoy playing golf and cooking. At the Klaben Auto Stores we welcome your visit and have a high level of care and passion to make your experience unforgettable. Stop by and experience the Klaben difference!

Dealership Experience

3 yrs, 11 mos

Industry Experience

20 yrs

5.0

121 Reviews

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121 Reviews of Ken Harris

June 05, 2024

Dealership Rating
Employee Rating

Awesome customer service from start to finish! Definitely recommend Ken and the team at Klaben! More

by mmiller
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Brian Franklin , Logan Rich

June 05, 2024

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Klaben dodge jeep and ram is a great place to purchase a vehicle they were very helpful. More

by Brabbit
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

June 05, 2024

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We worked with Ken and he did a fantastic job! My fiance and I are very happy ! Klaben is our go to for life ! More

by Harry R
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Recommend Dealer
Yes

May 28, 2024

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Great professionalism and low pressure sales. No hounding or pushy salesman. Great selection of new and used vehicles to pick from ! I love my newer but used Durrango Gt. Hit up Ken Harris , he's More

by anthonyschmidt330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

May 17, 2024

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Easiest transaction ever have had at a dealer, from ordering to delivery was seem less and uncomplicated. More

by JVARGA86
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Greg Eddy

April 14, 2024

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Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If More

by MPG Architects
Service Price Transparency
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Recommend Dealer
Yes

March 31, 2024

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went above and beyond what they did for me. would recommend them to anyone if they were looking to buy a car, More

by SADIE
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Brian Franklin

March 29, 2024

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Employee Rating

Don Jacob’s was a great salesman but unfortunately we had someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 mor More

by marcellakramer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Don Jacobs , The finance lady that helped us but when I called few days later I was told she no longer worked at Klaben

Mar 29, 2024

Klaben Chrysler Jeep Dodge Ram responded

Marcella, Thank you for taking to time to share your feedback and having some additional conversation with me by phone. The team is deeply disappointed with the timeline of events you described. We are better than this and we failed to provide the level of service you deserve. No excuses. Loyal customers like you make our business possible. Your feedback indicates the team failed in preparation of your arrival to ensure a seamless experience. The cadence of these events is unacceptable. I sincerely apologize that we jeopardized your loyalty and consideration. You deserve better and should expect the level of service you appreciated in your previous experiences with Don. I am hopeful that our communications demonstrate our gratitude for your business over the years. Our commitment to serve you well in the future is unwavering. We sincerely appreciate your feedback as it allows us to take accountability, reflect, coach and counsel our team to avoid repeating our mistakes. We are thankful you and Robert have given us the opportunity to serve your vehicle needs over the years and are anxious to restore your confidence. Please retain my contact information and don’t hesitate to reach out at ANY time for ANY reason. Thanks, Timothy Beane Sales Manager 330-673-3139 ext 506

March 27, 2024

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Employee Rating

Ken was very friendly, professional and easy to work with. He really puts the effort in to make sure your experience is quick and easy. Thank you again! More

by Platinum1122
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 27, 2024

Dealership Rating
Employee Rating

They very helpful and friendly. They did everything they could to help us. Thank you. More

by SADIE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Brian Franklin

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