Kenenth "Mac" McFadden
Kenenth "Mac" McFadden at Greenway Kia of Rivergate
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Kenenth "Mac" McFadden | Page 2

Service Writer

Greenway Kia of Rivergate

1536 Gallatin Pike North
Madison, TN 37115

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4.5
109 Reviews
4.5

109 Reviews

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109 Reviews of Kenenth "Mac" McFadden

May 16, 2023

Dealership Rating
Employee Rating

I had excellent service with friendly workers. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area. More

by abbi_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Greenway Kia of Rivergate responded

We're delighted to hear that you had a great experience at Greenway Kia of Rivergate, Abbi! It's our pleasure to return our customers' vehicles in excellent condition and we're so glad we could welcome you to a comfortable waiting area with refreshments. Safe travels, and we'll see you next time!

May 16, 2023

Dealership Rating
Employee Rating

Doing awesome works keep up the great work! ! Thank you for taking care of us 👍 More

by Souphanthanad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Greenway Kia of Rivergate responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Greenway Kia of Rivergate!

April 11, 2023

Dealership Rating
Employee Rating

They take care of my vehicle issues with good service each time I am there. The young lady in the office where you go to pay was really nice More

by regina.smotherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Virgil Avery

Apr 19, 2023

Greenway Kia of Rivergate responded

Thank you for being a loyal client of Greenway Kia of Rivergate, Regina!

January 30, 2023

Dealership Rating
Employee Rating

They have always done a good job. But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a More

by Bsircybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Greenway Kia of Rivergate responded

Thank you for reaching out. It's our mission to complete our customer's service needs when requested and will have a discussion about the concerns you've listed here. I hope for a chance to make this up to you next time. Please give me a call if there is anything else you'd like to share with me. Best, Josh Sutton - Service Manager - 615-860-9888

December 30, 2022

Dealership Rating
Employee Rating

I’m on my 2nd KIA from Greenway KIA Rivergate. Great sales people (ask for Virgil) maintanance staff and all in between! This is my family’s dealership More

by Skydiver40tn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Virgil Avery

Jan 03, 2023

Greenway Kia of Rivergate responded

Thank you for the great review! We appreciate your business and hope to see you back again at Greenway Kia of Rivergate. Safe travels!

October 23, 2022

Dealership Rating
Employee Rating

I have always had good service when I come here. This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly More

by Jsch794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Greenway Kia of Rivergate responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Greenway Kia of Rivergate team. Drive safely in your Kia Soul, and we hope to see you back again down the road!

October 10, 2022

Dealership Rating
Employee Rating

Kenneth was very attentive and knowledgeable was willing to take the time to explain the process and the service was fast and good More

by theresamcclain12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Greenway Kia of Rivergate responded

Theresa, thank you for the great review! We are so glad to hear that you had a successful service experience working with Kenneth and the Greenway Kia of Rivergate team. Drive safely, and we hope to see you back again down the road!

October 03, 2022

Dealership Rating
Employee Rating

I always get my car serviced @ Kia in Rivergate & they always take care if me. More

by T. BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Greenway Kia of Rivergate responded

Nothing better than a great review, thanks for choosing Greenway Kia of Rivergate!

Oct 04, 2022

T. BOYD responded

Mr. Kenneth & Fallon are in Service Dept, they will take care of ya!😉

August 25, 2022

Dealership Rating
Employee Rating

Always professional, courteous and listen to the customers request and get your vehicle in and out with quick service. More

by Popparooster25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Greenway Kia of Rivergate responded

Thank you for the wonderful compliments to our team here at Greenway Kia of Rivergate! Until next time, safe driving!

August 09, 2022

Dealership Rating
Employee Rating

They scam you with the diagnostic fee of $199. Charged me to “diagnose” a problem with my steering column when I am the one that told them the issue. Then double dipped and charged me another $199 More

by scott8185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Galuzka

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