Kevin Cravo | Page 2

Highly Satisfied Repeat Customers! Came into the dealership to purchase a spare tire kit for our 10 month old car. While waiting for the kit to be mounted, a 2020 Kia Soul caught our e Came into the dealership to purchase a spare tire kit for our 10 month old car. While waiting for the kit to be mounted, a 2020 Kia Soul caught our eye on the showroom floor. LOVED all the new design features (inside & out) Kia had made to the 2020 Soul! One test drive & 24 hours later, we walked out happy owners of a fully loaded, sporty looking Soul!! More

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A RENEWED FAITH IN A HONEST DEAL OUR SITUATION, REQUIRING NOT ONLY A FAIR PRICE AND INTEREST RATE BUT PROTECTION FROM THE HIGH COST OF REPAIIRS, WAS GIVEN PRIORITY. SAM AND JESUS WORK OUR SITUATION, REQUIRING NOT ONLY A FAIR PRICE AND INTEREST RATE BUT PROTECTION FROM THE HIGH COST OF REPAIIRS, WAS GIVEN PRIORITY. SAM AND JESUS WORKED DILIGENTLY TO SATISFY THOSE NEEDS WITH A FAIR AND HONEST DEAL. IN ADDITION JESUS TOOK MY TRUCK TO HAVE RUNNING BOARDS AND HITCH INSTALLED THAT IS REQUIRED DUE TO MY DISABILITY. I AM LOOKING FORWARD TO MANY YEARS OF BEING ASSOCIATED WITH ROYAL KIA. THIS IS MY 3RD PURCHASE FROM THIS DEALER. More

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Best deals at no hassle Why would anyone buy anywhere else. This is the 4th Kia I buy from them. Where can I start....First of all Kia has the best quality vehicles at the be Why would anyone buy anywhere else. This is the 4th Kia I buy from them. Where can I start....First of all Kia has the best quality vehicles at the best price with the best warranty. To top things off if you buy at Royal you will get the best experience someone can have when buying a car, straight forward pricing no need to haggle and waste time. Tom Rice was my sales consultant found him to be informative and helpful throughout the buying experience. Humberto was the sales manager always making sure I was taken care of. May I add the service department is phenomenal, my service advisor Matt is courteous and attentive. That is just another good reason to buy from Royal. Do yourself a favor and don’t buy anywhere else. More

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Best of the best. I have been considering purchasing a new car for quite a while but have been too afraid to go to a dealership and look around. I finally decided to I have been considering purchasing a new car for quite a while but have been too afraid to go to a dealership and look around. I finally decided to go in and was told that Royal Kia would be the best place by a coworker of mine. It absolutely was! I went to Royal Kia late on a Wednesday night and had almost no idea what I was looking for. The sales person I was working with took her time with me and asked the perfect questions to help narrow things down. She knew what she was taking about when it came to making the right decisions on a vehicle for Me. I am a very picky person so I never thought I would be able to narrow down my search and test drive and pick a vehicle the same day. Because of the knowledge and patience and kindness of my sales person I was able to find a brand new car that I absolutely LOVE that same night. Once I chose my vehicle the finance team went to work and pushed hard for a deal I couldn’t refuse. They all wanted to see me happy in a new car I loved with the payments I needed. I would recommend royal kia to everyone!! More

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Good costumer service The service there was really good. They kept giving answers I needed and kept asking if I had any questions. Really enjoyed the service I received The service there was really good. They kept giving answers I needed and kept asking if I had any questions. Really enjoyed the service I received More

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Royal Kia Dealership We would definitely recommend Royal Kia to anyone who is looking to purchase a Kia. Zach Masterson was awesome in helping us purchase the right Kia S We would definitely recommend Royal Kia to anyone who is looking to purchase a Kia. Zach Masterson was awesome in helping us purchase the right Kia Sorento. More

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Nissan Frontier Very good customer service, process was very quick. Salesperson was very helpful and courteous. Vehicle was as advertised, price was fair. All in all Very good customer service, process was very quick. Salesperson was very helpful and courteous. Vehicle was as advertised, price was fair. All in all was a pleasant experience. More

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Outstanding Salesperson I found Melissa Shelley a true professional, she listened to my needs, did not push and tried to find the vehicle and budget that worked for me. She w I found Melissa Shelley a true professional, she listened to my needs, did not push and tried to find the vehicle and budget that worked for me. She was prompt, courteous and did what she promised, which is uncommon in the car business. One of the best sales professionals I have dealt with. I highly recommend her. More

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Wonderful experience! I can't say enough about the staff at Royal! Eli Hudson was so friendly and personable, and walked me thru the whole process with ease and no pressure I can't say enough about the staff at Royal! Eli Hudson was so friendly and personable, and walked me thru the whole process with ease and no pressure. I knew what I wanted, and they made sure that was what I received. Professional, courteous, and smooth sailing. I'll be a customer again and again! More

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Second Time Around I must comment. I purchased a used 2013 Kia Soul in 2014. I crashed my car in late September this year. My sales rep in 2014 had shown a great deal of I must comment. I purchased a used 2013 Kia Soul in 2014. I crashed my car in late September this year. My sales rep in 2014 had shown a great deal of patience and consideration with me and I was a bit saddened to find he is no longer at Royal Kia. Tom Rice, however, was just as tremendous! I already had a vehicle in line to purchase at another dealership, I had my heart set on a truck or 6 cylinder SUV, but felt I owed a visit to Royal Kia to see if any trucks were on the lot. I set up a time with Tom and his attentive but no pressure sales skills calmed me. As he was retrieving the Nissan Frontier on your lot for a test drive, I noticed the 2017 Kia Soul at my side. I thought, the Soul was a great car, - in fact the only service calls were routine maintenance and a battery. The Royal Kia service group is courteous and direct - and the visits to the dealership were always a pleasant experience. After discussing further with Tom about my needs, I decided the 2017 Soul was my best option. I left more satisfied and loyal a customer than when I came in. My financing terms were unbelievably great, but more importantly I feel part of the Royal Kia family and foresee the dealership to be my only dealership for my auto purchases. More

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