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Kevin McGuire
Kevin McGuire at Toyota of Rockwall
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Kevin McGuire | Page 2

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
209 Reviews
4.7

209 Reviews

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209 Reviews of Kevin McGuire

April 02, 2024

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They were great. Got our info and less then 30 mins they were done. Nice people to deal with. More

by dwolfe619
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Mick Schott, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Apr 02, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2024

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I highly recommend this dealership,My service representative was excellent and they were ready for me at my appointment time. More

by perrysondra39
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Recommend Dealer
Yes
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Apr 01, 2024

Toyota of Rockwall responded

Thank you, Sondra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2024

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Vehicle was promptly accepted for service upon arrival. Service was completed within the time specified by the service advisor. But I still miss the car being washed before its returned to you after bein More

by BR333
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Recommend Dealer
Yes
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Mar 24, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

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I love this dealership! Whenever you need to make an appointment, from start to finish the people at Rockwall Toyota take excellent care of you. Customer service at its fine More

by Czig
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Recommend Dealer
Yes
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Mar 22, 2024

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 16, 2024

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People are nice and friendly; Kevin McGuire is my advisor. He is a great and wonderful person. More

by gkvarghese
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Recommend Dealer
Yes
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Mar 17, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

March 16, 2024

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Everytime I go to this dealer the people are always nice and very helpful. They have performed all of my services for my 22 Tundra and now will be my dealer to service the 24 Tundra as well. More

by thrasher2412
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Recommend Dealer
Yes

Other Employees Tagged: Victor in sales

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Mar 17, 2024

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 08, 2024

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I love the texts that keep you updated and the service is top notch! Thank you Toyota of Rockwall! More

by robin75098
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

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Mar 10, 2024

Toyota of Rockwall responded

Hi Robin: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 08, 2024

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We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Lonnie Wade, Mick Schott, Ken Martin, James Brown, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Mar 08, 2024

Toyota of Rockwall responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2024

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The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t More

by alonzo1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Landrum, Mick Schott, Glenn Coy, Josef Casares, Sam Heidel, Cesar Martinez, Kasey Boysaw, Carmelo Adorno, Oscar Boyd

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Mar 08, 2024

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 02, 2024

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Clean premises, Staff always welcomes you with a smile and keeps you informed during visit More

by thrasher2412
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Recommend Dealer
Yes
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Mar 03, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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