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Ken Martin
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62 Reviews
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62 Reviews
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62 Reviews of Ken Martin
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March 08, 2024
We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service center, every time we go there! Give them a chance, you will love them! More
by linda.white_elmo
Verified CustomerOther Employees Tagged: Dan Landrum, Lonnie Wade, Mick Schott, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
March 03, 2024
From the test drive to the drive away, it was an easy and enjoyable experience. I would recommend to anyone! enjoyable experience. I would recommend to anyone! More
by nomadblonde24
Other Employees Tagged: Joey Desrosiers, Carmelo Adorno , Brian and Jason Chury made the process more personal, like we were purchasing from friends.
February 24, 2024
Excellent salesperson Melvin very knowledgeable and helpful did a fantastic job also financial department was excellent to work with and great personality helpful did a fantastic job also financial department was excellent to work with and great personality More
by Ecuador816
Other Employees Tagged: Carmelo Adorno
November 22, 2023
Everybody is amazing there. Great place to shop. I got my Toyota for Toyota of Rockwall ! Great place to shop. I got my Toyota for Toyota of Rockwall ! More
by fixitnemo
Other Employees Tagged: Corey Thomas, Glenn Coy, Jeff Land, Brae Dunn, Nehemias Lopez, Amanda Folker, Carmelo Adorno, Oscar Boyd, Quin Flowers
November 19, 2023
Dealership as a whole was very efficient and knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram we’re exceptional to work with! More
by js.snow255
Other Employees Tagged: Joey Desrosiers, James Brown, Jeff Land
November 08, 2023
When I noticed something was wrong with our car tire I was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just co was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just cosmetic and optional. I went in expecting it to have a cracked wheel, bent rim, and need a new tire. However they looked at everything and all I needed was a tire, everything balanced well otherwise. They were flexible with when I could schedule bringing it in and made the whole process a breeze. I used the shuttle service to go to the craft store up the road while my vehicle was worked on and everything worked out great and went very smoothly. Thank you to the best service department in the 75087 / 75032 area! More
by Marissafulton
Other Employees Tagged: Corey Thomas, Joey Desrosiers, Mick Schott, James Brown, Becca Scott, Kasey Boysaw, Carmelo Adorno, Oscar Boyd , Jasmine Jackson-Conley
October 26, 2023
Sales rep very professional, friendly, helpful, displayed integrity. Experience with finance rep was a very bad . Finance rep ignored both sales rep's written info on my purchase order and without my knowl integrity. Experience with finance rep was a very bad . Finance rep ignored both sales rep's written info on my purchase order and without my knowledge added several thousand dollars to the basic "purchase price" of the vehicle , with the "exras' I requested to be added, all added to the basic vehicle purchase price. When confronted with the incorrect purchase price, the finance rep made a false statement to me and quickly "disappeared". Finance ignored by telephone calls the following day, resulting in my driving from my home 85 miles away back to the dealership the next day, where after bringing the deception done by the finance rep to the attention of the sales rep and then to the attention of the finance mgr, the original finance rep redone the entire contract with the correct figures. I left the dealership very disgusted and extremely disappointed to the finance rep's lack of integrity and the other finance rep's attempt to explain all as "a misunderstanding". More
by dennisdickerson6
Other Employees Tagged: Scott Smith , Joey in finance
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