Kevin Morrow
Kevin Morrow at Toyota of Scranton
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Kevin Morrow

Internal Service Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
124 Reviews
5.0

124 Reviews

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124 Reviews of Kevin Morrow

April 09, 2024

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Nice people, very friendly and accomodating. Facility is clean and spacious. Service is very good. More

by KHIGHHOUSE49
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Toyota of Scranton responded

Dear KHIGHHOUSE49, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that you found our team to be friendly and accommodating, and that you were satisfied with the cleanliness and spaciousness of our facility. Providing excellent service is our top priority, so it's great to know that you found our service to be very good. We truly appreciate your feedback and your business. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

April 08, 2024

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The personal in the service department are always great. Thank you Dave Grieco. Much appreciated More

by RYANARMEZZANI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2024

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

April 03, 2024

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The customer service provided at this location is exceptional. The staff members are incredibly helpful and delightful to interact with. More

by MIZ_KHAN
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Recommend Dealer
Yes
Apr 03, 2024

Toyota of Scranton responded

MIZ_KHAN, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you found our customer service exceptional and our staff members helpful and delightful to interact with. Providing excellent service is always our top priority, and we appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, The Toyota of Scranton Team

April 01, 2024

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Best car dealership experience I've ever had. .. definitely going to be keeping my business here exclusively in the future More

by DKELLY0003
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Recommend Dealer
Yes
Apr 02, 2024

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

March 29, 2024

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The staff is fantastic , willing to help and answer any questions or concerns you have , so far I've had an amazing experience! More

by Desiree(:
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 31, 2024

Toyota of Scranton responded

Dear Desiree(:, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had an amazing experience with the staff at Toyota of Scranton. Providing exceptional customer service and ensuring that all your questions and concerns are addressed is our top priority. We're here to help make your experience as smooth and enjoyable as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

March 26, 2024

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Very satisfied with the service we receive every time. We own 4 cars and all go to Scranton toyota for all our needs! On time easy scheduling, follow ups, emergencies etc. I hope to continue having Scran More

by BJCATIVO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 27, 2024

Toyota of Scranton responded

Dear BJCATIVO, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you are consistently satisfied with the service you receive at Toyota of Scranton. It's truly rewarding to know that all four of your vehicles trust us for their needs. Providing on-time service, easy scheduling, and reliable follow-ups are priorities for us, and we're delighted that you've experienced these aspects firsthand. Your loyalty means the world to us, and we look forward to continuing to be your trusted dealership for many years to come. Should you ever need anything or have any questions, don't hesitate to reach out. We're always here to help! Warm regards, Sales Team Toyota of Scranton

February 16, 2024

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Un buen trato al cliente son unos experto y comprometido para que el cliente genial More

by R_ABREU12
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Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer , Curt Manck

Feb 17, 2024

Toyota of Scranton responded

R_ABREU12, Muchas gracias por tomarse el tiempo para dejar una reseña tan maravillosa! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo de servicio al cliente. Brindar asistencia experta y garantizar que nuestros clientes se sientan valorados y apreciados es siempre nuestra principal prioridad. Sus amables palabras son un gran estímulo para nuestro equipo y continuaremos trabajando arduamente para mantener los altos estándares de servicio que espera de nosotros. Si hay algo más que podamos hacer para mejorar aún más su experiencia o si tiene algún comentario que compartir, no dude en comunicarse con nosotros. Siempre estamos aquí para ayudar. Gracias nuevamente por elegirnos y esperamos poder servirle nuevamente en el futuro. Atentamente, El equipo Toyota de Scranton

January 29, 2024

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Excellent dealership friendly people and nice clean building great customer care and great selection of vehicles Thankyou More

by TRAP01
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Recommend Dealer
Yes
Jan 30, 2024

Toyota of Scranton responded

Dear TRAP01, Thank you for taking the time to share your positive experience with Toyota of Scranton! We are delighted to hear that you found our dealership to be excellent, with friendly people, a clean building, and great customer care. Our team works hard to provide a welcoming and customer-focused environment, and we are thrilled to know that it reflected in your experience. We take pride in maintaining a clean and inviting space for our customers. We are also pleased that you found our selection of vehicles to be great. It's our goal to offer a diverse range of high-quality vehicles to meet the needs and preferences of our valued customers. Thank you for choosing Toyota of Scranton, and we appreciate your kind words. If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe and happy driving! Best regards, The Toyota of Scranton Team

January 13, 2024

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Great dealership because it has great people. The staff is polite, courteous, and helpful. They get the job done without aggravation. They are quick, professional, and friendly. More

by JEFF
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Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Kuchinskas , Andrew Weinberger

Jan 14, 2024

Toyota of Scranton responded

Hi Jeff, Thank you so much for taking the time to share your positive experience with Toyota of Scranton! We're thrilled to hear that our team's politeness, courtesy, and helpfulness made your visit great. Our goal is always to provide quick, professional, and friendly service without any hassle. We appreciate your kind words and look forward to serving you again in the future. If you have any further feedback or suggestions, feel free to reach out. Safe travels! Best regards, Toyota of Scranton

January 02, 2024

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Courteous and professional staff clean facility. Great selection of vehicles for chosing. Will return thank you More

by ROBERTGTOOMEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Stephanie Jones, Alan Aimer, Kacie Kuchinskas, David Grieco , Brendan Reilly, My sales rep 5 stars

Jan 02, 2024

Toyota of Scranton responded

Dear Robert G. Toomey, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our staff to be courteous and professional, our facility clean, and our vehicle selection impressive. At Toyota of Scranton, customer satisfaction is our top priority, and we are thrilled to know that we met your expectations. We appreciate your kind words and your acknowledgment of our efforts to provide a great car-buying experience. We look forward to welcoming you back in the future, and if there's anything specific you enjoyed or any suggestions you may have for improvement, please feel free to share. Your feedback is invaluable to us. Once again, thank you for choosing Toyota of Scranton, and we can't wait to assist you with any automotive needs you may have in the future. Best regards, Guest Experience Team Toyota of Scranton

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