Kristine Hall

I would highly recommend Koons service department. All personnel are very professional, cooperative and helpful. All personnel are very professional, cooperative and helpful. More

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Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More

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Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

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Service department does not honor their given appointment times! Made an online appointment to be canceled 1.5 hours before my appointment time. “Not their problem” times! Made an online appointment to be canceled 1.5 hours before my appointment time. “Not their problem” More

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Preston was a great guy, no pressure just the honest facts Preston gives the dealership an air of PATIENCE. HE DID NOT PRESSURE the sale, he was upfront. Even when i go back in for service he stops and holds c Preston gives the dealership an air of PATIENCE. HE DID NOT PRESSURE the sale, he was upfront. Even when i go back in for service he stops and holds conversation. The dealership itself in my opinion is good but Preston makes it that much better More

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