Kristopher Martin

I bought the car 4 months ago, and I've had problems ever since I purchased the car, I keep getting the run around, spoke with numerous people and nothing is being done. waste of time and money! Money gone d since I purchased the car, I keep getting the run around, spoke with numerous people and nothing is being done. waste of time and money! Money gone down the drain!!! Now I have to pay a deductible for issues that the car had before I purchased it!! More

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This is the worst service department ever your rav is ready glovebox was still out ready glovebox was still out More

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When I first bought my truck I turned in my Tahoe and immediately notified my seller after leaving that I had forgotten my (rings, sunglasses and my garage door opener). I was told to come in the next da immediately notified my seller after leaving that I had forgotten my (rings, sunglasses and my garage door opener). I was told to come in the next day where I only received my garage door opener I asked what happened to my other stuff and that I had given them quick notice approximately 15 minutes after me leaving and my seller said they had a third party detailing team and they don’t control that area. Mind you this is 15 minutes after I left I notified them, left my review on google and was never contacted about the theft that happened. On top of it I went and did the 2 free oil changes and on my recent one that I did myself to replace the plastic housing unit for a metal housing unit, I noticed pretty fast that the mechanic used a impact drill or a air pressure drill to tighten the housing unit way beyond specs which is 30 foot pounds that you’re suppose to. Luckily I got it off, but would not recommend trading in to buy another vehicle and would not recommend their service department as tightening things beyond specs on a vehicle can ruin it or hurt someone fixing their vehicles. More

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Jessica Neveau was my service advisor and as I have been there before she quickly summed up what they were going to do with my vehicle. In and out under 40 minutes. Also, Terrence walked me out to the car a there before she quickly summed up what they were going to do with my vehicle. In and out under 40 minutes. Also, Terrence walked me out to the car and explained I would need a new cabin filter next time and reviewed the service report with me. Good team work, thanks More

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