Kyle Shaw
Kyle Shaw at Capital Ford of Wilmington
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Kyle Shaw | Page 8

Service Advisor

Capital Ford of Wilmington

4222 Oleander Dr
Wilmington, NC 28403

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Kyle Shaw

June 29, 2023

Dealership Rating
Employee Rating

The dealership was very nice and helpful. I had a question about my Ford points and they answered them right away. They also knock some dollars off so my point cover the cost of the maintenan More

by damien8404
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Caleb Sayers, Joe Honeycutt

June 28, 2023

Dealership Rating
Employee Rating

Kyle was very courteous and professional. He explained to me what was being done and what the cost would be. He did not try to up sell me as other dealerships try to do. I appreciated his pro More

by RMEALEY95
Service Price Transparency
Recommend Dealer
Yes

June 27, 2023

Dealership Rating
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Happy with my truck, but what is deciding factor how it does next 2 years More

by ORPHAN0
Workmanship
Recommend Dealer
Yes

June 25, 2023

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My oil change took too long. The oil change had no pit. They could have rotated tires while the oil was being changed More

by EHMLLANGLEY
Service Price Transparency
Recommend Dealer
Yes

June 20, 2023

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Employee Rating

Absolutely great service. Highly recommend this dealer. Picked up my car from my office, serviced it, and returned the car promptly to me. More

by joshlfuller
Service Price Transparency
Recommend Dealer
Yes

June 17, 2023

Dealership Rating
Employee Rating

Friendly, helpful, knowledgeable. Appointments were on time, signing in easy and fun. They young greeter is charming and well aware of his responsibilities and duties. He presents a p More

by VCREASY7172
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 14, 2023

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Accommodated an inspection that wasn't part of the original contract. Thank you! Good quality service More

by Dorothy702
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shaw

June 11, 2023

Dealership Rating
Employee Rating

Nice job . We only needed an oil change, but it was done well and on time. Thanks. More

by TTAYLORH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 10, 2023

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I always trust this dealership to do what needs to be done. Ever since coming here after a move 7 years ago, they always perform. More

by SYLSOLOMON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Watkins, Caleb Sayers

June 10, 2023

Dealership Rating
Employee Rating

Very prompt and friendly. The team was very helpful in explaining the services required and knowledgeable over the phone. More

by GLWATSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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