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231 Reviews of Lance Johnson
January 19, 2024
Don’t buy from this dealer ship . they have 2 locations .this place is overpriced.$209 per hour .they lie with a smile.I bought from them and was lied from the beginning. Sales people they have 2 locations .this place is overpriced.$209 per hour .they lie with a smile.I bought from them and was lied from the beginning. Sales people are sharks . I went to my car work on from insurance claim .I was charged $189 when I looked at my statement ther was a $230 just for going there to said I need 2 seats .I paid the $7123 for two seats then I find out they used old parts but that and lied to me .saying the Nissan North America told them to use my old part on something the I paid $2467.00 just for the bottom seat . It’s being investigated by Nissan nort America . I will not ever buy from these people again .going to check Land Rover dealer. Maus Nissan in Newport Richie. . They also have one dealership in Tampa Florida More
by Josephrego68
Helpful 
January 16, 2024
I definitely had a much better experience this time! I came in to have my first maintenance service on the Grand Cherokee on January 5th. It took longer than I’d hoped, but they were extremely busy when I came in to have my first maintenance service on the Grand Cherokee on January 5th. It took longer than I’d hoped, but they were extremely busy when I arrived, so I wasn’t surprised. John greeted me warmly as usual and took good care of my vehicle. It was washed/vacuumed decently and has been running great since, not that I was having any issues. I even had a chance to chat with Lance for a couple minutes. Special thanks to Paul for taking ownership of the previous snafu, as well as Ralph for authorizing a gas fill to make up for it. Way to bounce back, Guys!! More
by Ollie
Other Employees Tagged: Paul DaRocha, John Thorne , Ralph Mosca
October 07, 2023
I can’t begin to describe how much I LOVE my new (to me, anyway) Grand Cherokee!! I came to have my Pathfinder serviced last Saturday (9/30) and decided to test drive it while I was waiting. I instantly fel anyway) Grand Cherokee!! I came to have my Pathfinder serviced last Saturday (9/30) and decided to test drive it while I was waiting. I instantly fell in love with it at first site and just had to have it after the drive. Chris Hudson and his trainee, James, were excellent! They showed me all around the vehicle, describing many of the features in detail, and kept asking questions to make sure they understood what I was looking for. I’ll admit I was very upset to learn that Liz was let go. I was quite fond of her, but Chris is even better! Darmin was also excellent, working to get me a great deal, Cheri set up an appointment to get me a second key fob, and Jaryd helped me quickly plow through all the paperwork. Linda, as always, was warm and friendly, chatting with me while I waited for the Grand Cherokee to be brought up, and even Lance and Nooney stopped to say hi. I’m sure Aldo would’ve done the same had he been there. They ended up having to replace the battery for me but gave me a rental for the weekend. John did a great job getting the Pathfinder ready in case I decided to keep it. He even threw in a free fuel treatment. I always feel like a VIP rock star there! With such excellent people, Maus is the only dealership that will ever get my business! Keep up the great work!! More
by Ollie
Other Employees Tagged: Jaryd Gerhart, Linda Vulcanoff, John Thorne, Darmin Topalovic , Chris Hudson, Cheri Mongillo
August 17, 2021
Maas Nissan told me I needed repairs to my front suspension with a price of $1800! I got a second opinion and nothing is wrong With the front lower arm/control bushing- I have photos to prove it. B suspension with a price of $1800! I got a second opinion and nothing is wrong With the front lower arm/control bushing- I have photos to prove it. Beware of the free oil changes.Don’t trust Maas Nissan service! More
by ellyv
Verified CustomerOther Employees Tagged: Mary Boulahanis
August 12, 2021
The staff are very friendly and right away took care what I did. Prepare all the necessary paper works for my visit. Explain to me the next steps that needs to be done toy vehicle. I did. Prepare all the necessary paper works for my visit. Explain to me the next steps that needs to be done toy vehicle. More
by Amrfuentes
Other Employees Tagged: Tiffany Norori
August 10, 2021
Colby is an awesome salesman! This is my second purchase from him. He goes above and beyond! Anytime I bring my car in for service from the person that greets me to my service man Lance everyone is AMAZING! from him. He goes above and beyond! Anytime I bring my car in for service from the person that greets me to my service man Lance everyone is AMAZING! More
by Courtash01
Other Employees Tagged: Colby Mathews
August 06, 2021
Had a great experience.Everyone has always been very helpful and friendly The waiting area is comfortable and offers a variety of refreshments.The service istimely helpful and friendly The waiting area is comfortable and offers a variety of refreshments.The service istimely More
by almalhoit
Other Employees Tagged: Katrina Atkinson, Tiffany Norori
August 05, 2021
Every time I come to Maus I'm greeted very nicely, everyone is always smiling. I've been there when it's raining and a sales person has come outside to greet me. I've had different people charge my p everyone is always smiling. I've been there when it's raining and a sales person has come outside to greet me. I've had different people charge my phone for me, offer to order food for me. It's always a pleasurable experience. More
by Sam
Other Employees Tagged: John Thorne , Katrina Atkinson, Tiffany Norori
August 03, 2021
Mrs Katrina have no complains for her service. Love dealing with her. Up until now have no complaint about the service. The only thing is that prices are a little high. dealing with her. Up until now have no complaint about the service. The only thing is that prices are a little high. More
by haydee.nazario
Other Employees Tagged: Katrina Atkinson, Matt Boylan, Jessica Lambert, Tiffany Norori
August 03, 2021
Went in for a oil change and ended up needing much more work, but Katrina was awesome and took her time explaining everything in detail so I could understand and kept me updated while I was at work since I work, but Katrina was awesome and took her time explaining everything in detail so I could understand and kept me updated while I was at work since I dropped my car off for service More
by amuckle1987
Other Employees Tagged: Drew Ruggiano , Katrina Atkinson
