Lauren Briscoe
Lauren Briscoe at Steve Rayman Chevrolet
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Lauren Briscoe

Sales Associate

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.8
10 Reviews
3.8

10 Reviews

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10 Reviews of Lauren Briscoe

April 07, 2024

Dealership Rating
Employee Rating

Costumer service sucks. The manager is not engaged and needs more training on his people skills. Prices are 20% higher than other Chevrolet dealerships. More

by LILLUCKY1MIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2024

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We always aim for excellent customer service and fair pricing, so it's disappointing to learn we didn't meet those expectations this time around. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

April 01, 2024

Dealership Rating
Employee Rating

Horrible shiesty grimey they steal from you they steal out your car bad business I will never bring my car there again More

by DESMOND.BONSITESHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2024

Steve Rayman Chevrolet responded

I am really sorry to read about your experience. It's important for us that our customers feel respected and valued, so it's concerning to see we've left the wrong impression here. We'd like a chance to understand more about what happened and try make things right if possible - could you reach out directly? Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 14, 2024

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I have a recall on my car and I've been waiting almost 2years for that part to come in. When to Steven Rayman they told me the part was here but that wasn't true More

by CHERYL.ONEAL001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2024

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience with the recall part for your car. This is certainly not the kind of service we aim to provide, and I apologize for any inconvenience this has caused you. We'd like an opportunity to rectify this situation - please reach out so we can discuss a resolution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 09, 2024

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Excellent attention. Excellent service. Im satisfied. I really recommend you dealer. Support whit other languages More

by jhonny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Steve Rayman Chevrolet responded

We're delighted to know you had an excellent experience at Steve Rayman Chevrolet. It's great to know that our team was able to provide support in multiple languages. We appreciate your recommendation and are here for any of your future needs!

February 21, 2024

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Employee Rating

They have very good vehicle options and the service is excellent, excellent staff. I would definitely recommend them More

by karilynmont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Steve Rayman Chevrolet responded

We're delighted to know you had a great experience at Steve Rayman Chevrolet and found our vehicle options satisfactory. Thanks for recommending us!

February 11, 2024

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Employee Rating

I love Steve Raymond dealership but the car buying process is way too long. I arrived at 9:45am and I didn’t leave until 2:30pm. That’s ridiculous. More

by tanya.burnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deshamion Paden

Feb 12, 2024

Steve Rayman Chevrolet responded

I'm sorry to read about your experience and the miscommunication that occurred during your service. We aim for clear communication and fair pricing, so it's disappointing to see we've missed the mark here. Your feedback is important in helping us improve our service standards. We would like to speak to you to gather some more information about your visit. Please reach out at your earliest convenience at cr@shelor.com. Thank you, Customer Relations

February 03, 2024

Dealership Rating
Employee Rating

Lauren was the best and kindest sales person I have ever dealt with. She made buying a vehicle easy even though I live an hour and a half away I will recommend Lauren to anyone buying a vehicle who doesn’t More

by skipper.chaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 05, 2024

Steve Rayman Chevrolet responded

I'm glad to know that you had a positive experience with Lauren and found the process easy, even from afar. It's great to see that we could provide good information on your truck of interest. We appreciate your recommendation! If there is anything else we can do to improve your two-star rating, feel free to reach out at any time. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

January 24, 2024

Dealership Rating
Employee Rating

Good costumer’s service! ! Overall great experience. I would recommend my family and friends and I most definitely will be seeing you guys for my next purchase. More

by gregory.lindsey86@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Steve Rayman Chevrolet responded

We're so glad to know you had a great experience with us at Steve Rayman Chevrolet! We appreciate your recommendation and look forward to assisting you again in the future. Safe travels until then!

January 24, 2024

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Employee Rating

I got a good deal and they didn’t waste my time or give me the run around More

by thomasldavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamin Barksdale

Jan 24, 2024

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

January 23, 2024

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Employee Rating

The experience was great, with lots of patience and understanding from our sales person. Alway appreciate the service we receive when we visit the location. Thank you and Best Regards More

by yardie_boo2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Steve Rayman Chevrolet responded

We're glad to know you had a great experience at Steve Rayman Chevrolet! Our team always strives for patient and understanding service. We appreciate your kind words, see you next time!

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