Dealership Experience
11 yrs, 8 mos
95 Reviews
Write a Review95 Reviews of Lauretta Smith
December 26, 2015
Car service Monday Everyone with whom I talked to was very polite and helpful. My questions were answered promptly and explanations made sense to a non car talk person. Everyone with whom I talked to was very polite and helpful. My questions were answered promptly and explanations made sense to a non car talk person. More
Other Employees Tagged: Crystal Collins
December 23, 2015
Brakes This Honda dealership is 30 minutes from my home, but I choose to come here because of the warm and friendly service. The employees are professional This Honda dealership is 30 minutes from my home, but I choose to come here because of the warm and friendly service. The employees are professional and treat customers with respect! They thoroughly explain to you the procedures and cost relating to your vehicle so that you fully understand what was done and why. I like that and that's the way it should be! More
November 27, 2015
Great service! I took my van in for service (oil change and tire rotation). The work was finished in a reasonable amount of time. Everything was satisfactory. I took my van in for service (oil change and tire rotation). The work was finished in a reasonable amount of time. Everything was satisfactory. More
Other Employees Tagged: Hughes Honda Service
October 28, 2015
Tire service Fast, very friendly, knowledgeable . I had to go to work but was not late because they made me a priority. I was informed of a recall on my vehicle Fast, very friendly, knowledgeable . I had to go to work but was not late because they made me a priority. I was informed of a recall on my vehicle More
Other Employees Tagged: Crystal Collins
October 23, 2015
Excellent Service... Job Well Done Everything went very well. Service personnell were very knowledgeable. The wait time was not very long. I am pleased with the service rendered. Keep u Everything went very well. Service personnell were very knowledgeable. The wait time was not very long. I am pleased with the service rendered. Keep up the good work! More
Other Employees Tagged: Mike Benboe
October 04, 2015
Pleasing Traded twice, great service and they try to please customers! Take good care of you during service and trading. Always keep you updated on deals going Traded twice, great service and they try to please customers! Take good care of you during service and trading. Always keep you updated on deals going on. More
September 23, 2015
Replacing sun visor I went into to buy a replacement sun visor. The parts manager who readily told me it is under warranty an gave the replacement visor to service depar I went into to buy a replacement sun visor. The parts manager who readily told me it is under warranty an gave the replacement visor to service department. I missed two appointments but were rescheduled without any hassle. While the broken visor was being replaced the technician noticed that the drivers side visor was almost broken. Therefore, they immediately replaced it which saves me from coming back for another visit to replace almost broken visor. I've been coming to this dealers service department for 5 years now and have always been satisfied. Thank you for your service. Charles Beauchea More
Other Employees Tagged: Hughes Honda Service, Randy Catey , Mike Benboe, Crystal Collins
August 30, 2015
We have great help and support When we come to our Honda service center the folks behind the counters take really good care of us. We also get support and care from the sales manag When we come to our Honda service center the folks behind the counters take really good care of us. We also get support and care from the sales manager Mike and sales rep Kyle. They are always there to treat us as family and close friends. We have advised our children of the Honda experiences we are pleased with and with that said, they too have purchased a Honda in their area. More
Other Employees Tagged: Hughes Honda Service, Kyle Tubbs , Stan Tydings, Mike Willhide
August 23, 2015
Super service always I have been using Hughes since 1989 and I have always found their service "top-notch." In particular, Stan is my "go-to" service person whenever I hav I have been using Hughes since 1989 and I have always found their service "top-notch." In particular, Stan is my "go-to" service person whenever I have a routine service or a problem. He is my expert on the S2000 I own. Let us also not forget the mechanics who work in the shop. They are hardworking, experienced and well trained. Whatever, the problem, they always solve it. More
Other Employees Tagged: Randy Catey, Brittni Schmitz , Mike Benboe, Crystal Collins, Stan Tydings
August 13, 2015
Super! Lauretta Smith was very knowledgeable in handling the service necessary for my car. Her expeditious nature got me in and out so I could make it to my Lauretta Smith was very knowledgeable in handling the service necessary for my car. Her expeditious nature got me in and out so I could make it to my other appointment on time that day. Thanks again Lauretta for your outstanding professionalism. More