26 Reviews
Write a Review27 Reviews of Lenny Bashford
November 16, 2022
Eric in service is the best. He is smart. No nonsense tells it like it is. He is smart. No nonsense tells it like it is. More
Other Employees Tagged: Erik Hoffman
November 05, 2022
Great place for vehicle maintenance! Also, Ben and Gio are wonderful service reps. Would definitely recommend to friends and family Also, Ben and Gio are wonderful service reps. Would definitely recommend to friends and family More
Other Employees Tagged: Yovonne Felix, Ben Buchanan, Orlando Menendez, David Lalla, Yerika Villa, Jim Doyle
October 03, 2022
From making the appointment to the service all upsetting. After multiple attempts to get in touch with them I was finally able to schedule the appointment. It was the first appointment of the day, and when d After multiple attempts to get in touch with them I was finally able to schedule the appointment. It was the first appointment of the day, and when dropping off my car I was informed they couldn't preform the recall that day. Then when they were able to get to my car I was informed I would have to pay out of pocket for the recall and they needed to know if I still wanted the service before they started. The price very inflated so I informed them I didn’t want anything to be done I will just pick it up. When picking it up they wanted me to pay for a diagnostic after I told them not to do anything. Had to speak with a manger to get my car back. The manager I spoke with was very professional and very good at his job. The cashier was very nice and professional. However the service representative I was dealing with the whole time was very upsetting to deal with. Would not recommend this dealer to anyone. More
Other Employees Tagged: Selena Cellich, Carlene Pool
August 25, 2022
The customer service was the worst! I called several times left voicemails with a return phone number to get a hold of me yet as well as an email never received any call back. I finally I called several times left voicemails with a return phone number to get a hold of me yet as well as an email never received any call back. I finally drove up there to see why nobody turning my phone calls as well as emailing me. They already started to work on the car when I only drop it off for a diagnostic. Then one of the managers was so rude and got in my face I finally defended myself and I got in trouble for the incident and trespassed. none of the cameras work on the property whatsoever so I wasn’t able to validate or defend my case. Do not go here! They are horrible!!! More
Other Employees Tagged: John Hertling, Erik Hoffman , David Benjamin, Chris Evans
August 25, 2022
WAYNE AKERS FORD HAS ALWAYS TREATED ME LIKE FAMILY. EACH VISIT IS SPECIAL. I HAVE PURCHASED 7 VEHICLES AT WAYNE AKERS SINCE 2008. EACH VISIT IS SPECIAL. I HAVE PURCHASED 7 VEHICLES AT WAYNE AKERS SINCE 2008. More
Other Employees Tagged: Ben Buchanan, Diego Torres, James Pierre, David Lalla, Chris Berbes, Scott Breeden , David Benjamin, Chris Evans, Ken Gross
July 14, 2022
When FORD motor company left me high and dry with a recall, the guys at Wayne Ackers really added to their already loaded day to try to help me. FORD stayed MIA. But Wayne Ackers team was incredibly k recall, the guys at Wayne Ackers really added to their already loaded day to try to help me. FORD stayed MIA. But Wayne Ackers team was incredibly kind and helped me for 3 weeks I’m an effort to get the recall repair approved. Amazing team, thank you Eric and Lenny, and the amazing ray of serious sunshine at the cashier desk. Thank you for still understanding customer service! More
Other Employees Tagged: Erik Hoffman , Zulma Rivera
June 22, 2022
From Steve the Salesmen to Hector the Sales Manager to Orlando the Finance Manager to Lenny the Service Manager. This dealership has my business from this day forward. The INTEGRITY is outstanding! Orlando the Finance Manager to Lenny the Service Manager. This dealership has my business from this day forward. The INTEGRITY is outstanding! More
Other Employees Tagged: Orlando Menendez , Steve Gilmour, Hector Hernaiz
June 18, 2022
Fast easy and enjoyable - Shawntal and Diego were so helpful was a great experience here helpful was a great experience here More
Other Employees Tagged: Diego Torres, Joshua Hutchersion, David Lalla, Chris Berbes, Scott Breeden, Shawntal Tomer, Jim Doyle , David Benjamin, Ken Gross
May 26, 2022
My service advisor Ben was excellent he cared that i had a good experience i can see he enjoys his job a good experience i can see he enjoys his job More
Other Employees Tagged: Ben Buchanan