Lorena Renteria-Hernandez | Page 15

Routine Service Call Took my car in for Service Type A. Service was done properly, Service Manager, Lorena, checked my car to make sure nothing else was wrong. She had m Took my car in for Service Type A. Service was done properly, Service Manager, Lorena, checked my car to make sure nothing else was wrong. She had my service order written up, and my complimentary rental ready before I could get a cup of your delicious coffee. Car was ready when she said it would be. The text notification system works great, I did not have to call. Very good service! More

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SUPERLATIVE !!! I needed to check out a lamp in my C63 and while at the MB dealer I felt like I was in a friend's club. They provided me a new replacement car and min I needed to check out a lamp in my C63 and while at the MB dealer I felt like I was in a friend's club. They provided me a new replacement car and mine was ready for pick up next day. Everything simple, everything TOP QUALITY! More

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Professionals Prompt , and great customer service skills ............................,...,..,,,.........Lorena is Great always ready and a valuable help . The car Prompt , and great customer service skills ............................,...,..,,,.........Lorena is Great always ready and a valuable help . The car loan dept is very professional and speedy hardly any waiting More

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