Lorena Renteria-Hernandez
Lorena Renteria-Hernandez at Mercedes-Benz of Coral Gables

Lorena Renteria-Hernandez | Page 14

Service Director

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

5.0
142 Reviews
5.0

142 Reviews

Write a Review

Dealership Experience

25 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

142 Reviews of Lorena Renteria-Hernandez

December 15, 2015

Dealership Rating

Gracias a mi vendedor excelente trabajo Mariano Desde mi entrada todos fueron amable pero en especial Mariano que nos vendió con mucho profesionalismo y con mucho conocimiento todo lo que pregunte m More

by Aylin1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mariano Reol

December 12, 2015

Dealership Rating

Highest Quality Appointment was easy to make and very accomodating to my schedule. Car was ready as promised. Dealer and staff are very customer oriented. I have be More

by Benz15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Quevedo

December 05, 2015

Dealership Rating

Quick and helpful Everything that I asked For was taken into consideration and taken Care. Excellent Communication To inform about the car while in Service. I do rec More

by Mercedes isela1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 04, 2015

Dealership Rating

Lorena In Service department she is spectacular. I have being a Mercedes benz costumer for the last seven years, they treat me so well that I feel at home , specially Lorena in Service and Ralf in sa More

by Pitolg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ralph Perez

November 20, 2015

Dealership Rating

Very efficient Scheduled appointment online, service rep had paperwork ready to go when I arrived, vehicle was ready when promised, all washed & vacuumed with a bott More

by MB12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 18, 2015

Dealership Rating

Problem identified/ problem solved I was in and out in Less than 2 hours to fix car brake pads, then they gave it a sparkling wash.and had it waiting for me in driveway, Timesaver! More

by RGA727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 10, 2015

Dealership Rating

Always terrific I am always so happy with the exceptional service at Mercedes Benz of Coral Gables. The service manager is so competent. Best by far! Thrilled! More

by Toccin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: tommy juan

November 04, 2015

Dealership Rating

Excellent Customer Service after the Sale Mercedes Benz Of Coral Gables is a out of the box service dealership, that in my experiences, with regular services to my vehicles, I rate them as the More

by Julio Burgos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Portillo, Carlos Pereda, Juan Gonzalez , Ana Gasson, Andy Llanes, Valentin

November 03, 2015

Dealership Rating

GREAT SERVICE it took them only 15 munutes to get my car and give a loaner. and they took jyst hours to fix mine and give a call to get it back. they saved my time More

by BriseidaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Warwar , Jesus Romero

September 16, 2015

Dealership Rating

Routine Service Call Took my car in for Service Type A. Service was done properly, Service Manager, Lorena, checked my car to make sure nothing else was wrong. She had m More

by gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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