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Marcos Rodriguez
Marcos Rodriguez at Big Star Hyundai

Marcos Rodriguez

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.2
12 Reviews
4.2

12 Reviews

Write a Review

12 Reviews of Marcos Rodriguez

April 22, 2024

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Employee Rating

Very nice and willing to try and make a deal that works for you! Answered all questions with no hesitation More

by Callie Villarreal
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Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Sterling Whitely

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Apr 22, 2024

Big Star Hyundai responded

Thank you for your business and review!

April 13, 2024

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Fantastic staff. Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next veh More

by Bruner,Stephen
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Sean Opersteny

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Apr 15, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 07, 2024

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The service advisor is very pleasant and get the wheel locks installed on the spot and very fast service. More

by m3teoh
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Service Time
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Recommend Dealer
Yes
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Apr 08, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 05, 2024

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Marcus Rodriguez Did a wonderful job. I would definitely refer my friends to him. Thank you for all your help. I love my Palisade. More

by dkelley1121
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby

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Mar 06, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 02, 2024

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I love their dealership they get you in they get you options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. More

by alexiusbolding0823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Briseno, Valor Ojeda, Nick Hernandez, Sam Caldwell, Arnaldo Perez, Alex Jones, James Teng, Bridget Gutierrez , zzPaul zzHewitt

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Mar 04, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 20, 2024

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Salesmen ar we not honest. Bought the car and the keys were falling apart on me More

by wd081802
Recommend Dealer
No

Other Employees Tagged: zzGabriel zzCruz, Kyle

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Feb 20, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy sales experiences for all our customers. I apologize that you feel your experience did not align with that. Please reach out to directly with your best contact information along with some details of your concern. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

January 08, 2024

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Awesome service, very nice people when questions asked they would always have an answer and would be Patient. Amazing place to get a new car! More

by quinonezm51
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Recommend Dealer
Yes
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Jan 08, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 01, 2023

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Not a good buying experience at Big Star Hyundai with Arin. The car was delivered without floor mats or cargo net. The sunroof was malfunctioning. Despite asking not to install front number plates those More

by nkumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arin Robeson

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Nov 02, 2023

Big Star Hyundai responded

Thank you for your sharing your feedback. Rest assured that providing a top-notch customer experience is a top priority for us. I apologize that you feel your experience did not align with that. While mis-steps do happen, it is critical that our team take resposnibility and make things right. I would like to look into this personally and address your concerns; please contact me directly with your best contact information. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

Nov 03, 2023

nkumar responded

Thanks Gabriel. Appreciate your support. I did get a call from Arin this afternoon saying she is trying to organize the things. Looking forward to your support to make sure the missing items and the sun roof fix are done promptly.

September 14, 2023

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It’s a nice place to buy anew car. The people who works there it’s very amable. More

by jesus7652
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randol Manjarrez

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Sep 15, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 20, 2023

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A Great atmosphere and professionalism to choose to for the purchase of your next vehicle. More

by allenkeshun10
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

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Aug 21, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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