174 Reviews of Madison Spencer
April 30, 2024
Fast same day service ,great service advisors and quality work . I recommend this service center ,they can fix any make and model. work . I recommend this service center ,they can fix any make and model. More
Other Employees Tagged: Beth Patlan
April 30, 2024
I had a great experience they really helped me out through the whole process and looked out for me. Great place to go if your trying to jump into something nice through the whole process and looked out for me. Great place to go if your trying to jump into something nice More
Other Employees Tagged: Beth Patlan
April 27, 2024
Had the airbag replaced on factory recall. Noticed on the way home that the airbag service light was on. Called the next day. They made a note on the ticket and said I’d get a call from the se Noticed on the way home that the airbag service light was on. Called the next day. They made a note on the ticket and said I’d get a call from the service department with a good time to bring it in. Still haven’t heard from them. I left for 6 weeks in Alaska the following Monday. I return late on May 15th and would like an appointment on the 16th or 17th. There should be “NO charge. More
Other Employees Tagged: Beth Patlan
April 27, 2024
Very poor communication With the customer doesn't explain in detail. What is covered under extended warranty? Or what will have to pay out-of-pocket every time? Even time i called it was a different price. D in detail. What is covered under extended warranty? Or what will have to pay out-of-pocket every time? Even time i called it was a different price. Does not offer loner vehicles? My truck was there over 3 weeks. More
Other Employees Tagged: Beth Patlan , Service department
April 26, 2024
I find it a real inconvenience when your car has to kept over multiple days and they do not offer a loaner car. I have never experienced this with any other dealer. over multiple days and they do not offer a loaner car. I have never experienced this with any other dealer. More
Other Employees Tagged: Beth Patlan
April 26, 2024
Great customer service. Polite and great price. I would recommend this dealership to any family member. Polite and great price. I would recommend this dealership to any family member. More
Other Employees Tagged: Beth Patlan , David cummings
April 25, 2024
Great people that work inside that will help you walk out with a car the same day. with a car the same day. More
Other Employees Tagged: Beth Patlan , Johnny ,Roy
April 24, 2024
the worst customer service. I bought a truck last year and the grill was stained. They told me they were going to order the grill and it took 4 months so I called to make an app I bought a truck last year and the grill was stained. They told me they were going to order the grill and it took 4 months so I called to make an appointment and asked if I could make the appointment for 2 months and HUMBERTO told me yes, surprise when it arrived. The dealer told me we had to return the part because it had been 2 months and I asked for an explanation and he just laughed and told me ok, I live 90 miles away and that's inconvenient and they told me they were going to reorder the grill and until now I have not received any calls and it has been 8 months since I bought the truck More
Other Employees Tagged: Beth Patlan
April 21, 2024
Appreciate the thoughtful service and all the patients given to customers on a regular basis thank you given to customers on a regular basis thank you More
Other Employees Tagged: Beth Patlan
April 16, 2024
The service dept is great! This is a big reason I keep returning. Lazaro takes great care of the customers. This is a big reason I keep returning. Lazaro takes great care of the customers. More
Other Employees Tagged: Beth Patlan , Lazaro