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Mark Stibal

Overview Reviews (100) Inventory (280)

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Mark Stibal

Mark Stibal | Page 10

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

100 Reviews

4.8

100 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (100) Inventory (280)

Dealership Experience

24 yrs, 8 mos

Languages Spoken

English

100 Reviews of Mark Stibal

Write a Review

July 08, 2023

Dealership Rating

Employee Rating

Jason is always courteous. Attentive and is always very helpful to work with my schedule gets things done in a timely manner. Attentive and is always very helpful to work with my schedule gets things done in a timely manner. More

by RKISSNER0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Jason Colby , Doug Anderson, Allex Roberge

Helpful 0

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Jul 11, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 27, 2023

Dealership Rating

Employee Rating

Seems to have gone down hill not as nice as it used to be . Probably too spendy. be . Probably too spendy. More

by squires3

Verified Customer

Service Price Transparency

Recommend Dealer

Other Employees Tagged: Neil Knutson

Helpful 1

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Jun 29, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 23, 2023

Dealership Rating

Employee Rating

They have been reliable and helpful and thorough, and gave me the information I needed. gave me the information I needed. More

by CAPEK

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Jun 28, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 23, 2023

Dealership Rating

Employee Rating

Professional, courteous, knowledgeable service. The wait time was much less than I expected. Highly recommend. The wait time was much less than I expected. Highly recommend. More

by hulsure

Verified Customer

Workmanship

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 28, 2023 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 22, 2023

Dealership Rating

Employee Rating

Mark and all the people there are great to work with. The shuttle guys were very nice and helpful too! The shuttle guys were very nice and helpful too! More

by Juliejj

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak , Doug Anderson

Helpful 0

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Jun 26, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 20, 2023

Dealership Rating

Employee Rating

Burnsville Toyota Sales and Service Departments exceed in providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerber providing the very best customer service! This is my second time purchasing a brand new 4Runner from Burnsville Toyota. Each salesman, Michael Gerberding (2006) and Rick Kissner (2023), were friendly, professional, and easy to work with during the sale process. Past and present Service Department personnel, Jeremie Harding and Dave Grosulak, have always been genuinely kind and trustworthy in ensuring my vehicle will be handled with care. And recently, Jason Colby and Mark Stibal were both wonderful in assisting me with getting my running boards and license plates put on. Customer service still matters. Thank you for continuing to prioritize great customer service! More

by BEANE.BARBARA

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Rick Kissner, Dave Grosulak, Jason Colby , Jeremie Harding!

Helpful 0

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Jun 22, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 14, 2023

Dealership Rating

Employee Rating

Fast and efficient service. Service advisor was very friendly, helpful and informative. Would recommend Burnsville Toyota to friends and family Service advisor was very friendly, helpful and informative. Would recommend Burnsville Toyota to friends and family More

by WEISOM2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 16, 2023 -

Burnsville Toyota responded

May 02, 2023

Dealership Rating

Employee Rating

Top service as always. The only complaint is the steep price which would make me price shop in the future. The only complaint is the steep price which would make me price shop in the future. More

by MICHALNOVOSAD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 04, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 29, 2023

Dealership Rating

Employee Rating

Took my prius in for a new battery. . they got in done a day early! Great service! . they got in done a day early! Great service! More

by ROBTSN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 02, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 22, 2023

Dealership Rating

Employee Rating

I know they were short staffed for mechanics. I had an appt for 7:30, work completed after 3 hours. It was a bit of a wait. I had an appt for 7:30, work completed after 3 hours. It was a bit of a wait. More

by BRADYIMAGES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 25, 2023 -

Burnsville Toyota responded

I appreciate you sharing the feedback regarding your recent appointment. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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