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Neil Knutson
Neil Knutson at Burnsville Toyota

Neil Knutson

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.7
79 Reviews
4.7

79 Reviews

Write a Review

Dealership Experience

3 yrs, 1 mo

Languages Spoken

English English

80 Reviews of Neil Knutson

May 04, 2024

Dealership Rating
Employee Rating

We expect top quality care and service from staff at Burnsville Toyota and they never fail to deliver! Thank you! More

by EBRABEC54
Service Price Transparency
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Recommend Dealer
Yes
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April 29, 2024

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Quick, kind and knowledgeable staff! Thank you so much for reminding me of my complimentary care. More

by Kate
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Yes
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May 01, 2024

Burnsville Toyota responded

Thank you for taking the time to leave a positive review, Kate! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 25, 2024

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Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! More

by xiong
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, DAS Admin, Brian Xiong, Nathan Dietz, Mike Quam, Mike Peterson, Sean O'Driscoll

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Apr 30, 2024

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 21, 2024

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Service has always been excellent,have been coming to Burnsville Toyota for years & that’s why I keep coming back. More

by BRIANANDERSON9511
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Recommend Dealer
Yes
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Apr 23, 2024

Burnsville Toyota responded

Brian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

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Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

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Apr 23, 2024

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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Very good, everything went as expected. Yes yes yes yes yes yes yes yes yes More

by WGOLSON333
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Recommend Dealer
Yes
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Apr 23, 2024

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 18, 2024

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The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

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Apr 22, 2024

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 16, 2024

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I don't really like to write reviews but these guys were great yes great More

by TWHALEY06
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Workmanship
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Recommend Dealer
Yes
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Apr 18, 2024

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 04, 2024

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Great service and friendly. Loved the shuttle service. I will bring my car back again for sure More

by MATTANDERSON2
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Recommend Dealer
Yes
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Apr 08, 2024

Burnsville Toyota responded

Matt, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 03, 2024

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Employee Rating

Neil addressed our questions and serviced our Tundra in a short timeframe despite our having arrived early for our appointment. Couldn’t be happier with his service. More

by marilee.degroot
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 05, 2024

Burnsville Toyota responded

Marilee, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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