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Dave Grosulak

Overview Reviews (61) Inventory (280)

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Dave Grosulak

Service Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

61 Reviews

4.8

61 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (61) Inventory (280)

Dealership Experience

16 yrs, 11 mos

Languages Spoken

English

61 Reviews of Dave Grosulak

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May 13, 2024

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Employee Rating

The service was fast, great, and right to the point. The technician who assisted me went above and beyond. The technician who assisted me went above and beyond. More

by HODGSONJANDREW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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May 12, 2024

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Employee Rating

19th month end season so I see the point in the morning and I have a and I have a More

by charliemouat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Neil Knutson

Helpful 0

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May 14, 2024 -

Burnsville Toyota responded

Thank you for your review, Charlie. We appreciate you taking the time to share your experience with Burnsville Toyota. If there is anything specific you feel we could improve on, please feel free to reach out to us directly. We value your feedback and are committed to providing excellent service to our customers. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 10, 2024

Dealership Rating

Employee Rating

I always enjoy the excellent service at Toyota. Great customer care and service! I will always service my cars at Toyota. Great customer care and service! I will always service my cars at Toyota. More

by BENONSOMU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Neil Knutson, Sean O'Driscoll

Helpful 0

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May 14, 2024 -

Burnsville Toyota responded

Thank you for the fantastic review! We appreciate your loyalty and trust in Burnsville Toyota for all your car service needs. We look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 10, 2024

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Employee Rating

Great service and the Service writer was amazing, super helpful and took care of everything as truck had to stay over night helpful and took care of everything as truck had to stay over night More

by JOLSON13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

Burnsville Toyota responded

Thank you for the kind words. We are thrilled to hear that you had a great experience at Burnsville Toyota with our amazing service writer. We appreciate your trust in us and look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 09, 2024

Dealership Rating

Employee Rating

Thank you very efficient. Thanks very informative and ready to sell nee services that met the needs Thanks very informative and ready to sell nee services that met the needs More

by CINDY35

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Burnsville Toyota responded

Thank you, Cindy, for the fantastic 5-star review! We're thrilled to hear that you found our team efficient and informative, and that we were able to provide services that met your needs. We appreciate your support and look forward to assisting you again in the future at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

Dealership Rating

Employee Rating

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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May 07, 2024 -

Burnsville Toyota responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 30, 2024

Dealership Rating

Employee Rating

It was well handled by Burnsville Toyota and all those involved in getting my car fixed. involved in getting my car fixed. More

by MD4MAN41

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 02, 2024 -

Burnsville Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Burnsville Toyota's Service Department. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

Dealership Rating

Employee Rating

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

Dealership Rating

Employee Rating

fast and courteous, well done,I don't like having to write these comments much write these comments much More

by BRUCE.SOPHADY

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Colby, Tyler Johnston, Riley Flenniken

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

Report | Print

Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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