Mark Tower | Page 34
Service Advisor
Mercedes-Benz of Portland
1605 SW Naito Pkwy
Portland, OR 97201
349 Reviews
Write a Review349 Reviews of Mark Tower
August 09, 2021
Outstanding customer service! Always a positive environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. environment. Friendly service representatives and the sales staff is always friendly while waiting for my car. Thank you for going above and beyond. More
August 06, 2021
Car looked great when I picked it up. Mark had everything completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I had driven the car. More
August 05, 2021
Chris busy but always gives individual attention. Service work done as described and contacted for approval if any additional work needs to be done. On time. Service work done as described and contacted for approval if any additional work needs to be done. On time. More
Other Employees Tagged: Christopher Cain, Brandon Godbey
August 04, 2021
Every time I go in, I always get outstanding service from Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! More
Other Employees Tagged: Aaron Avanzado, Nate Johnson-Grumm , Wesley Blumenberg, Brandon Godbey, Adrian Ibarra, Nate Johnson-Grumm, Kevin Lisonbee, Michael Martinez
August 01, 2021
First Class Dealership with excellent service and attention to detail. I was very impressed with the ease of scheduling my service and answering my numerous questions. attention to detail. I was very impressed with the ease of scheduling my service and answering my numerous questions. More
August 01, 2021
Alex.... Manager of Parts has always sold me the parts I needed JIT and if not in stock ordered them for expedited delivery... including special rear mats and front windshield shade when I purchased my MERC needed JIT and if not in stock ordered them for expedited delivery... including special rear mats and front windshield shade when I purchased my MERCEDES BENZ GL 450. More
Other Employees Tagged: Alexander Ramsey
July 29, 2021
The team did a great job on my car, and it was sparkling clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 ho clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 hours so I elected to get a ride to work. The car didn’t get touched until at least 5 hours after my appointment time and is was done 20-30 minutes later. More
July 28, 2021
Hey are always amazing & professional to deal with. I appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy More
July 25, 2021
Just had service on my GLC300 with 120k miles.. Service was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. More
July 13, 2021
Everything was great. They started on my car right away and finished in a timely manner. Mark Tower was efficient and helpful. The car wash is always an appreciated extra. and finished in a timely manner. Mark Tower was efficient and helpful. The car wash is always an appreciated extra. More