Matthew Carlson
Matthew Carlson at Rallye BMW
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Matthew Carlson

General Manager

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.9
370 Reviews

Hello! My name is Matt Carlson and I'm here to provide you with the best experience you've ever had. I have built great relationships with my guests over the years; putting the needs of every Guest first, and going that extra mile time and time again. As a Parts and Service Director for the dealership, I am always available for my team. I work hard to build a winning team that can help our dealership succeed. I have been a part of the auto industry for 28 years and joined Rallye BMW in 2006. In 2015, I won the Customer First Service award, two times. In my spare time, I enjoy traveling, fishing, boating, soccer, and being with my family. So far, I have been to many countries around the word and 20 US states. Working with organizations that conduct cancer research is something I have done over the years. Soccer, hockey, and swimming are some of my favorite hobbies. I am a big fan of the automotive industry, and can't wait to provide you with an exceptional service experience!

Dealership Experience

17 yrs, 10 mos

Industry Experience

36 yrs, 1 mo

4.9

370 Reviews

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370 Reviews of Matthew Carlson

April 04, 2024

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As alway, my experience at Rallye was an easy and friendly transaction. My service advisor Bret, with whom I’ve worked with for many years is always knowledgeable and friendly. More

by EMETZZ
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Apr 04, 2024

Rallye BMW responded

We're glad to know that you had another great experience with Bret at Rallye BMW! It's always our goal to provide knowledgeable and friendly service. Thanks for your continued support over the years!

March 31, 2024

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Best dealership and service center. I highly recommend and would recommend service advisor Frank Trotta More

by Hns69
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Recommend Dealer
Yes
Apr 01, 2024

Rallye BMW responded

We're delighted to know you had a great experience at Rallye BMW and appreciate your recommendation of Frank. Thanks for the review!

March 20, 2024

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can't say enough about Matt, Chris, Brett and the whole team at Rallye BMW. This is a top notch dealer service experience. More

by jjfesq
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Bret Hines

Mar 20, 2024

Rallye BMW responded

We're delighted to know that Matt, Chris, Brett, and our team at Rallye BMW provided you with a top-notch service experience. Thanks for the shout-out and your kind words!

February 19, 2024

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A wonderful experience throughout my relationship with Rallye. Sales, service, and transitioning to my next BMW is a simple process. Rallye has been consistently wonderful, since I leased my first car in More

by zayde
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Recommend Dealer
Yes
Feb 19, 2024

Rallye BMW responded

We're delighted to know that you've had a consistently wonderful experience with us at Rallye BMW! We appreciate your loyalty and look forward to helping you again in the future. Safe travels until then!

February 15, 2024

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ALWAYS THE BEST SERVICE. EXCEPTIONAL......COSMO IS ALWAYS READY TO LISTE, READY TO HELP. THANK More

by BRIAN@MIDISLANDCOLLISION.COM
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Recommend Dealer
Yes
Feb 15, 2024

Rallye BMW responded

Brian, thanks for the recognition and review! We'll be sure to let Cosmo know his service stands out - see you next time at Rallye BMW!

February 15, 2024

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I have been dealing with George Javier for a number of years now with multiple vehicles ,he goes out of his way to make the transaction move smoothly . This time was no different although there were a few More

by devspens
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Recommend Dealer
Yes
Feb 15, 2024

Rallye BMW responded

We're so glad to know that George and Victoria made your experience at Rallye BMW a smooth one, despite the hiccups with the trade-in. It's great to learn you've been satisfied with multiple transactions! Enjoy driving around in your new X5!

February 05, 2024

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Always extremely pleasant and efficient staff in every department. Service advisor Carol Munoz, is very professional, knowledgeable and kind, makes you feel comfortable and explains all work to be done cl More

by LIFALCON55
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Recommend Dealer
Yes
Feb 05, 2024

Rallye BMW responded

We're so glad to know that you had a great experience with our service advisor, Carol Munoz. It's important for us at Rallye BMW to make sure everything is clear and precise! Thanks for the review!

January 31, 2024

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Adam Romano very professional great service. … Always done right. Epkdny go any place else. Top service More

by DONSEBASTIAN10
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Recommend Dealer
Yes
Jan 31, 2024

Rallye BMW responded

We're glad to know that Adam provided you with top-notch service at Rallye BMW, Don. We strive for professionalism and getting things done right the first time! Thanks for choosing us, we appreciate your support!

January 16, 2024

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I received a message from my car that the oil was low. I needed to it change very shortly. I went to Rallye BMW in Westbury, and I asked him if they could fix it because I had to go to Vermont a couple da More

by DEIRDRE-5
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Recommend Dealer
Yes

Other Employees Tagged: Adam Romano , Dennis on 12/28/23

Jan 17, 2024

Rallye BMW responded

We're glad we could assist with your oil change and get you back on the road in time for your trip to Vermont! It's always our goal at Rallye BMW to provide prompt, efficient service - even during busy times. Thanks for choosing us!

January 09, 2024

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Brandon was great. Kept me informed on the status of my car as usual. Very professional and an all around nice guy. More

by jmendez
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Recommend Dealer
Yes
Jan 09, 2024

Rallye BMW responded

We're glad to know that Brandon kept you updated and provided you with another great service experience at Rallye BMW. We appreciate your trust in our business and look forward to seeing you again in the future!

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