Dealership Experience
3 yrs
Industry Experience
3 yrs
91 Reviews
Write a Review91 Reviews of Matt Gladwell
April 04, 2024
We were looking for a specific color, trim level, and interior color - with minimal 'add-ons'. Rather than attempting to convince us to purchase something already on the lot, they were able to obtain exa interior color - with minimal 'add-ons'. Rather than attempting to convince us to purchase something already on the lot, they were able to obtain exactly what we were looking for, for the price as agreed upon, and delivered in about 3 weeks from the time we put down our deposit. Matt Gladwell was a pleasure to work with and the process was quick and smooth. Wendy in "Internet Sales" was our first point of contact, and she deserves credit for her quick response and getting back to us with precisely what we asked for. More
Other Employees Tagged: Wendy Vazquez
April 04, 2024
When I purchased a vehicle from them, they were very professional and knowledgeable. Matt G set clear expectations and provided lots of value/info without pressuring the sale. The dealership itself prov professional and knowledgeable. Matt G set clear expectations and provided lots of value/info without pressuring the sale. The dealership itself provided the exactly what I needed at the best price. After having shopped all over the area, I left with the right vehicle for a great price and a was very satisfied with the experience. More
Other Employees Tagged: Matt Kinard , Joanne at the front desk and Matt in Finance (former law enforcement)
March 28, 2024
Great experience working with the staff to reach the outcome of me purchasing my new 2024 Toyota tundra outcome of me purchasing my new 2024 Toyota tundra More
Other Employees Tagged: Ryan Spence
March 04, 2024
Good cars, professionalism. Would definitely buy from them again. The financing was explained well also. Would definitely buy from them again. The financing was explained well also. More
Other Employees Tagged: Taylor Dunn
March 04, 2024
Matt Gladwell was an easy person to talk about trading my very-loved 10 yr old FJ Cruiser for the gorgeous’24 4Runner … which I did. Matt couldn’t have been nicer or more genuine in helping after I decided t very-loved 10 yr old FJ Cruiser for the gorgeous’24 4Runner … which I did. Matt couldn’t have been nicer or more genuine in helping after I decided to do it. More
Other Employees Tagged: Matthew Laurence
February 26, 2024
I had a great experience when I was looking to buy a Subaru Outback to replace my Outback which was a Total Loss during an accident no fault of mine. During my search, I encountered Matt Gladwell whose Subaru Outback to replace my Outback which was a Total Loss during an accident no fault of mine. During my search, I encountered Matt Gladwell whose professional expertise and detailed knowledge made a considerable difference in my decision for a particular vehicle. I had some technical questions and Matt did an excellent job answering them. All the logistical and sales procedures were handled smoothly and I appreciated the organized and no pressure manner Matt extended to me. Today I am the happy owner of another beautiful Outback. More
Other Employees Tagged: Matthew Laurence
January 10, 2024
Used this dealership when I bought my Highlander 12/18 and just traded it for new vehicle. There is a service representative who facilitates my servicing needs so I returned to this dealership. Matt Gla and just traded it for new vehicle. There is a service representative who facilitates my servicing needs so I returned to this dealership. Matt Gladwell was recommended and he worked with my son in my recent trade in and new vehicle purchase. Very pleased with the transaction and would highly recommend. More
Other Employees Tagged: Jeremy Young , Chrissie Rice in service
December 26, 2023
Primarily dealt with Wendy Vazquez through email in negotiating the price of the used 2021 Dodge Durango that we bought. She was excellent; prompt, professional, and pleasant to deal with via email and negotiating the price of the used 2021 Dodge Durango that we bought. She was excellent; prompt, professional, and pleasant to deal with via email and over the phone. She handed me off to Brent when I arrived. My interactions with Brent were limited as I'd already negotiated the sale price, but I have nothing but positive things to say about him as well. Finally, I dealt with Matt in the finance department. As any good salesperson would/should do, he did try to sell me an extended warranty and other products. But he did so without being pushy or condescending. That was a pleasant experience. I don't live local to this dealer, but I can see why they're highly rated on DealerRater and I wouldn't hesitate to do business with them again. More
Other Employees Tagged: Brent Poling, Wendy Vazquez
December 05, 2023
Matt Gladwell made buying a car such a great experience and made it so easy! and made it so easy! More
Other Employees Tagged: Bill Utnick, Taylor Dunn