Came in to have my oil light thing looked at had just
purchased the vehicle light shouldn't have came on but they rectified the issue and good to go
purchased the vehicle light shouldn't have came on but they rectified the issue and good to go
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by WHODOPJOE420M
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Jan 25, 2026 -
Volkswagen of Salem responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Came in to have my oil light thing looked at had just
purchased the vehicle light shouldn't have came on but they rectified the issue and good to go
purchased the vehicle light shouldn't have came on but they rectified the issue and good to go
More
by WHODOPJOE420M
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Jan 25, 2026 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
It was pleasant I had a great experience at the
Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy
Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy. From start to finish, everything felt smooth, professional, and genuinely customer-focused.
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by CHEWCHONWS
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Jan 17, 2026 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Professional, good communication and care about customers
satisfaction , I had a positive experience buying from them and they provided excellent after sale service
satisfaction , I had a positive experience buying from them and they provided excellent after sale service
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by SALAMEH.S.OBEIDAT
Verified Customer
Verified Customer
Jan 09, 2026 -
Volkswagen of Salem responded
Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Called about a car said I was coming to test drive.
Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i di
Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i didn't want. Then when finally car was there and I purchased it, drove off the lot and check engine light comes on. Would never buy again from there nor recommend
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by BROUDYJD
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Jan 08, 2026 -
Volkswagen of Salem responded
Thank you for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Wouldn't cooperate getting the title or return phone
calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer.
calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer.
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by OHANA688
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Dec 29, 2025 -
OHANA688 responded
Still no idea where the title is. Lady doesn’t return calls.
Jan 01, 2026 -
OHANA688 responded
Title info please
Very helpful and was in and out pretty quickly.
Very friendly people. Got a good deal on our car
Very friendly people. Got a good deal on our car
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by CODY.FULLER18
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Dec 23, 2025 -
Volkswagen of Salem responded
Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Experience was great.
Easy to work with. They had me in and out quick. Since I was coming from out of town.
Easy to work with. They had me in and out quick. Since I was coming from out of town.
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by ROLLY509
Verified Customer
Verified Customer
Other Employees Tagged:
Matthew Reid
Dec 13, 2025 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
All people involved in the inspection and sale of the C7
Corvette Z06 (Salesman Tony Caccamise) were attentive and friendly to work with.
Thank you for making my buying experience a fun memorable one!
Corvette Z06 (Salesman Tony Caccamise) were attentive and friendly to work with.
Thank you for making my buying experience a fun memorable one!
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by DARRELLWATER81
Verified Customer
Verified Customer
Dec 08, 2025 -
Volkswagen of Salem responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
They were great to work with we got straight to the point
of sale and without presure.And seem to have a good selection of new and used autos
of sale and without presure.And seem to have a good selection of new and used autos
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by Dan
Verified Customer
Verified Customer
Dec 07, 2025 -
Volkswagen of Salem responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com