Matthew Reid

I had really good experience with service department at VW of Salem, fast and professional service. VW of Salem, fast and professional service. More

by ZOLOTAROVDMYTRO1237 Verified Customer Verified Customer

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Amazing experience! Working here many years helped me see which vehicle I needed for the future. Working here many years helped me see which vehicle I needed for the future. More

by EPICAZOCARRANZA Verified Customer Verified Customer

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Bought a car that was previously owned by a dealership employee and has been sold by the dealership multiple times throughout it's life. The front lower control arm nut fell off completely in my driveway employee and has been sold by the dealership multiple times throughout it's life. The front lower control arm nut fell off completely in my driveway in less then 500 miles since purchase. The battery had been replaced while in possession of the dealership, and they have evidence of ordering, and receiving a battery for it but no record of installing it. The battery failed within 1 month of purchase which according to manufacturer occurred due to their failure to follow procedure during installation and they have been a nightmare to contact about service records or anything they're willing to do to help me since my $19,000 purchase has already broken down 2 times in less then 1 month since purchase, and both things were repairs that happened during their possession of the vehicle. Very shady experience. I have been in the automotive repair industry for 10+ years and would never avoid standing behind the things I sell like this. More

by ALEX Verified Customer Verified Customer

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Creo que fue un excelente atendimiento Gracias por ayudarme a comprar mi carro Les agradezco mucho al equipo de Volkswagen ayudarme a comprar mi carro Les agradezco mucho al equipo de Volkswagen More

by EPICAZOCARRANZA Verified Customer Verified Customer

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Excellent experience at VW of Salem. Staff was courteous helpful and very professional. Never felt pressured or rushed. Got paperwork done quickly and everything was as hoped! Staff was courteous helpful and very professional. Never felt pressured or rushed. Got paperwork done quickly and everything was as hoped! More

by JASONASPLUND Verified Customer Verified Customer

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We purchased 2 cars from them the same day and can't be happier with the attention and service received. happier with the attention and service received. More

by LAMPMAN REGINA Verified Customer Verified Customer

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We came in for a fact finding mission. Skip made it clear and easy to make a decision. Skip made it clear and easy to make a decision. More

by KPREESE235 Verified Customer Verified Customer

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Amazing experience, fit my needs and budget perfectly! !! Helped me set up my VW hub app which is Ahh Mazing!! !! Helped me set up my VW hub app which is Ahh Mazing!! More

by TONNERSC4 Verified Customer Verified Customer

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Enjoy visiting this work space. People are friendly and the waiting area is very nice and comfortable. People are friendly and the waiting area is very nice and comfortable. More

by RACHELAREID Verified Customer Verified Customer

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Because of a delay I was treated very fairly. I always get good service from this dealership I always get good service from this dealership More

by JOANNHEBING Verified Customer Verified Customer

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