Matthew Reid
Matthew Reid at Volkswagen of Salem

Matthew Reid

Merchandising Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
57 Reviews
4.4

57 Reviews

Write a Review

57 Reviews of Matthew Reid

May 22, 2025

Dealership Rating
Employee Rating

Amazing experience, fit my needs and budget perfectly! !! Helped me set up my VW hub app which is Ahh Mazing!! More

by TONNERSC4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker, Anthony Rose, Michael Wenzel, Erin Stack , Tonya Cervantes, Perry Fenton

May 22, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 21, 2025

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Enjoy visiting this work space. People are friendly and the waiting area is very nice and comfortable. More

by RACHELAREID
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2025

Volkswagen of Salem responded

Rachel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 14, 2025

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Because of a delay I was treated very fairly. I always get good service from this dealership More

by JOANNHEBING
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales

May 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

May 14, 2025

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Unfortunately I chose to go here and regret it and they put my family at risk. I bought a car within 24hrs started shaking really bad, took it into Les schwab and it had a bent wheel, and shocks were bad: More

by LAYllA_RYLIEE2013
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I don’t work with any of these employees.

May 17, 2025

Volkswagen of Salem responded

Layila, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 29, 2025

Dealership Rating
Employee Rating

I loved the way I was treated from jet waiting for me at the front door outside and shook my hand as I got out of the car More

by STACEYMBURTON
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Apr 29, 2025

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 24, 2025

Dealership Rating
Employee Rating

Always a great experience with them. Very friendly and honest individuals. I would highly recommend More

by Jayjessie2016
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Apr 24, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 16, 2025

Dealership Rating
Employee Rating

Was a pleasure entering the bright, clean showroom and being greeted by a friendly, knowledgeable staff. I would gladly recommend Volkswagen of Salem to any of my friends and family. More

by Claire Robley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker, Michael Wenzel

Apr 16, 2025

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 14, 2025

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Volkswagen of Salem has a great shop. They take care of all my maintenance on both my vehicles. More

by SCHULTZ-JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Brendon

Apr 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

Dealership Rating
Employee Rating

I had a great time at VW of Salem. Staff and service was awesome and timely. More

by EROC1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 07, 2025

Dealership Rating
Employee Rating

Great experience! I usually buy private party, but with my limited time I needed to get into something fairly quick. They were able to work with me and my financial re More

by INTEGRITYMAC
Recommend Dealer
Yes

Other Employees Tagged: Dima

Apr 07, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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