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Megan Wawrzynski
59 Reviews
59 Reviews of Megan Wawrzynski
April 02, 2019
Oil Change This was the first oil change done at the dealer in a while, as I normally do it myself. Old School. I had issues with removing the oil plug, thus I n This was the first oil change done at the dealer in a while, as I normally do it myself. Old School. I had issues with removing the oil plug, thus I needed help, as I did not want to destroy the nut, and have further issues. Since I do not put many miles on, the oil change was well over 6 months. Very please with everything. It seemed a bit long time wise, but there was other items they looked at, that took time. so all in all, very pleased. The price was fairly competitive. More
by Bill D
Verified Customer
Helpful 
April 01, 2019
Parts Department Ordered some accessory parts for my vehicle using some reward points at Bob Johnson Buick GMC 4389 W. Ridge Rd. here in Rochester, N.Y. It was the bes Ordered some accessory parts for my vehicle using some reward points at Bob Johnson Buick GMC 4389 W. Ridge Rd. here in Rochester, N.Y. It was the best experience ever. Yes, there is a process. The service team quickly did what was needed and I had the parts the very next day. Outstanding job. More
by jamfrgrsn
Other Employees Tagged: Michael Pollock
March 29, 2019
Megan corrected my problem beautifully I was having wi fi issues since my remote starter was installed. Megan did everything right to correct my problem even though I’d brought it in before I was having wi fi issues since my remote starter was installed. Megan did everything right to correct my problem even though I’d brought it in before with no resolution! I would recommend Megan for any service needs!! More
by loricowley1
Other Employees Tagged: Jolene Vitto
March 29, 2019
Great and Timely Service Brought my Buick in for NY State inspection and had a couple questions about my Buick's accessories. Scott was very accommodating checking me in - eve Brought my Buick in for NY State inspection and had a couple questions about my Buick's accessories. Scott was very accommodating checking me in - even though I arrived earlier than scheduled. Megan was very accommodating, as usual and answered all my additional questions. Very fine service department. More
by dlisi
Other Employees Tagged: Scott Uruburu
March 25, 2019
Great The service person was very nice and personable. The work was done quickly and correctly. The fixed the recall and did an oil and filter change The service person was very nice and personable. The work was done quickly and correctly. The fixed the recall and did an oil and filter change More
by DAVE.MAGGIO
March 14, 2019
Accommodating Service I had a problem with my break system, brought it once without and appointment and they had no problem fitting me in and did what they had to. The bre I had a problem with my break system, brought it once without and appointment and they had no problem fitting me in and did what they had to. The break system was fine for a few days but returned. So, I again brought it in on the spur of the moment and again they fit me in. This time they accessed the problem and it was going to take sometime and so they shuttled me home. They called me at home and said that a part was needed and they had to get it. Laster that day they called said the part just arrived and it was going to take sometime and would not finish that day. They said they could have a shuttle pick me up and I could keep my car but I said just keep it until done, I was good with that. I did not see me being picked up and keep my car home that night just to have to bring it in the morning. That being said they stayed in touch with me and called when it was done and I was out so my neighbor dropped me off, I got my vehicle and job well done. So, satisfied I am and have been on several other occasions if you read my past reviews. Bill Snacki I should also state that Scott is a good representative of your dealership and he stayed in touch with me through the completion. More
by snacki
Other Employees Tagged: Matthew Gerhardt, Scott Uruburu
March 07, 2019
Fantastic Jon was very prompt, knowledgeable and courtious. Doug did an excellent job explaining the financing. Rich was very helpful with the lease trade in as Jon was very prompt, knowledgeable and courtious. Doug did an excellent job explaining the financing. Rich was very helpful with the lease trade in as well. More
by rayers1
Other Employees Tagged: Rich Held, Jon Hillengas, Doug Catlin, Scott Kerhaert
February 27, 2019
Great Customer Service I brought my vehicle in for routine maintenance- oil change, tire rotation, and state inspection. First off. I like the fact that I was able to sched I brought my vehicle in for routine maintenance- oil change, tire rotation, and state inspection. First off. I like the fact that I was able to schedule my appointment online. In the service department, Megan helped me. She got me in and out within an hour. She was friendly, efficient, and even took care of an issue that must have occured the last time I had an oil change done at the same location. I appreciate that immensely. I will request her the next time I have to bring my vehicle in for servicing. More
by Theresa
February 27, 2019
Vehicle Service The Service Advisors and repair Technicians are awesome!!!! I have never returned twice for the same issue, and they are the reason my vehicle has 168 The Service Advisors and repair Technicians are awesome!!!! I have never returned twice for the same issue, and they are the reason my vehicle has 168k miles and still drives like the day I bought it. More
by pellegrino.rick
Other Employees Tagged: Jolene Vitto, Matthew Gerhardt, Scott Uruburu
February 26, 2019
Great Service My service has always been and continues to be outstanding. The staff is most accommodating and the waiting area is clean and comfortable. I apprecia My service has always been and continues to be outstanding. The staff is most accommodating and the waiting area is clean and comfortable. I appreciate the way customers are treated and that repeat customers are recognized. More
by lsteltmann
