Mehedi Patwary

Koons Arlington Toyota has taken good care of my car for the past 15 years. They are thorough in their work, and that gives me peace of mind. the past 15 years. They are thorough in their work, and that gives me peace of mind. More

by phil.meilman Verified Customer Verified Customer

Report | Print

We have a Great experience because their Excellent service great procedures , salespeople and standards Thank you service great procedures , salespeople and standards Thank you More

by Luciaruggiero Verified Customer Verified Customer

Report | Print

Great service. Excellent communication, they reached out even earlier than expected when my vehicle was ready. Excellent communication, they reached out even earlier than expected when my vehicle was ready. More

by geoliao Verified Customer Verified Customer

Report | Print

Purchased a car from them 3 weeks ago, still haven’t received my car, because the work isn’t being done in a timely manner. Worst experience ever!!! Not professional, no one seems to take the lead as it received my car, because the work isn’t being done in a timely manner. Worst experience ever!!! Not professional, no one seems to take the lead as it relates to communicating with clients. More

by Disappointed Customer Verified Customer Verified Customer

Report | Print

Fantastic service nice environment your car will be ready at the time they give you. at the time they give you. More

Report | Print

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. and knowledgeable.I always get excited when i go to Koons Arlington. More

Report | Print

I am disappointed I make an appointment when I get there they tell me that I have to wait 2 1/2 hours for oil change they tell me that I have to wait 2 1/2 hours for oil change More

Report | Print

BEWARE OF THE SERVICE SHOP AT KOONS BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointmen BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointments only covers basic things such as oil changes and tire rotations. Then -- on top of that cost -- the mechanics here will push other unnecessary services. At 30,000, the service folks pushed me to get a fuel injector service for $280 plus tax. Other nearby auto service shops charge $120. They pushed a brake fluid flush for $143. That is way more than other places and totally unnecessary at 30,000. More

Report | Print

Excellent Staff! Koons Arlington knows how to provide quality service and to treat its customers well. This location clearly has a loyal following because of its custo Koons Arlington knows how to provide quality service and to treat its customers well. This location clearly has a loyal following because of its customer service. The staff are all professional, courteous, and friendly. When people go in for car servicing, they are usually having a bad day. Today, I had the pleasure of working with Assistant Service Manager Mehedi. He and the other staff made my day a little bit better with their positive attitudes and helpful advice. Keep up the good work! More

Report | Print

Great Service Dept Mehedi Patwary took great care of me and my car. He quickly assessed the issue, gave me the recommendation and got the part ordered. He confirmed deli Mehedi Patwary took great care of me and my car. He quickly assessed the issue, gave me the recommendation and got the part ordered. He confirmed delivery of the part and after I brought my car in the part was installed promptly. More

Report | Print