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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 3

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
267 Reviews

Dealership Experience

6 yrs, 2 mos

Languages Spoken

English English

4.7

267 Reviews

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267 Reviews of Melissa Tyler

November 17, 2023

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Employee Rating

Friendly prompt service. The coffee and tea service is appreciated. What happened to the bagels? More

by Jane Vagnoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Nov 18, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We'll share your comments with our management team in order to improve your next visit.

November 13, 2023

Dealership Rating
Employee Rating

This dealership and their staff are absolutely incredible people. They are so considerate, caring, and beyond helpful. Me and my family will be returning to this dealership for service and vehicles from now More

by JJAWOROWSKI055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Dylan Abell, Jason Gasiunas, Mathew Rivera , Also Dennis Pitcher is an amazing guy himself and has helped out me and my family and sold us 2 cars in 2 months!

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Nov 14, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything.

November 07, 2023

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Employee Rating

I drive all the way from Westchester County to come to this Toyota dealer! It’s friendly, organized and very clean! Each trip home, I always think about how glad I am that I came all the way up to Dutche More

by Robinflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Nov 08, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything!

Nov 08, 2023

Robinflower responded

You are welcome - -You’re the best!!!🤗

November 03, 2023

Dealership Rating
Employee Rating

I should not have to wait for 2 hours to get a oil change and inspection. Improvements is needed. More

by FAITHISFORSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

November 02, 2023

Dealership Rating
Employee Rating

Why am I forced to write words in a review? That is a silly requirement. :-) More

by DH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Nov 02, 2023

DCH Wappingers Falls Toyota responded

Thanks for your 5-star rating for our team!

November 01, 2023

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Employee Rating

Was very helpful and did a outstanding job with my service They were very quick and the video about the service was excellent More

by RDNAVIN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

November 01, 2023

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Employee Rating

Service is always excellent at DCH Wappingers I bought both my vehicles from them and will continue to give them my business, thanks Toyota. More

by CARBOWARROW308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Nov 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 31, 2023

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Employee Rating

I have always had a great experience at DCH Toyota whether it be sales or service. I would highly recommend this dealship. More

by TENDERLOVE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera , Mike Ohare

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Nov 01, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

October 29, 2023

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Employee Rating

Bought my last 11 consecutive cars from them . The last two being 2023. Great place to do business with. They treat me like family. More

by DRATH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, David Kolozy, Michael Newsham, Thomas Hackett, Jaime GarciaMuniz, Jason Gasiunas, Mathew Rivera

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Oct 30, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team has been able to assist you throughout your consecutive purchases. We're so glad to hear that you've been treated like family. Thanks for your business!

October 26, 2023

Dealership Rating
Employee Rating

everything good but interest rate is high i thing rate need to slow down because 7.74 More

by ALISUNDAY5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, David Kolozy, Ben Carlson, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera

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Oct 26, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your comments and we'll share them with our management team.

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