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Michael Kelley
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Michael Kelley | Page 7
General Manager
Bourne's Auto Center
135 Belmont Street
South Easton, MA 02375
178 Reviews
Michael started his career at Bourne's in September of 2003. He started as the point sales person as Bourne's expanded to the current location at Belmont Street. In his current role he manages all operations of Bourne Enterprises, Inc. He is a graduate of Assumption College in Worcester, MA. He has completed the Dale Carnegie Sales Advantage Training. In his free time he enjoys playing many different sports and spending time on Cape Cod with his Family. He currently resides in Easton, with his wife and two children, where he was born and raised.
Read moreDealership Experience
20 yrs, 8 mos
Industry Experience
20 yrs, 8 mos
178 Reviews
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178 Reviews of Michael Kelley
January 02, 2018
Such a calm and relaxed atmosphere. Ive been in other dealerships before where you immediately feel pressured, and all eyes on you like youre the main course for dinner. Not at Bourne's Ive been in other dealerships before where you immediately feel pressured, and all eyes on you like youre the main course for dinner. Not at Bourne's auto center. Such a calm and relaxed experience! Able to shop without feeling rushed or forced into anything. Not to mention being offered snacks and refreshments(its the little things in life). John and Carlos went above and beyond to put me into my new civic while feeling comfortable the entire time. I will most definitely recommend Bourne's auto center to family, friends, and many others! Thank you guys so much! You most definately broke my fear of car shopping!! Satisfied customer? Id say absolutely! More
by Knonelovex44
Other Employees Tagged: Carlos Machado, John Benner
Helpful 
December 27, 2017
A+ experience from the sales , general manager , finance Great crew. It was a breath of fresh air to deal with this dealer. Sue (sales associate) worked very hard to get me my Touareg for the best price pos Great crew. It was a breath of fresh air to deal with this dealer. Sue (sales associate) worked very hard to get me my Touareg for the best price possible. She was very helpfull all the way until I walked out the door with the keys. Mike (general manager) was straight forward and got me the best deal. Matt got me the best car loan finance rate and term. I think dealers should learn a lesson or two from Bourne crew on how to treat customers so they come back. Great job and thanks Maher More
by msalhaVW
Other Employees Tagged: Matthew Cygielnik, Sue Pereira
November 30, 2017
They stand behind their cars! I have never experienced better service from a dealership. Michael Kelley is a man of his word. How often can you say something like that about a car I have never experienced better service from a dealership. Michael Kelley is a man of his word. How often can you say something like that about a car dealership. It is a first for me. I will never buy another vehicle anyplace else. My sales rep David Pair was so easy to work with and was more helpful than eager to make a sale. The way technology is these days it easy to shop a round. Going to Easton to buy a car was out of the way for me but I will travel to Bourne's Auto not matte where I am to patronize them. Michael without hesitation took care of a non warranty related issue I felt should have been caught during their inspection process and he cut me a check for my out of pocket expense. No hassles, no back and forth. Just super service. Thank you Michael, Pete More
by Cappy
Other Employees Tagged: David Pair
November 28, 2017
Easiest car buy experience This is my 3rd purchase from Bourne's Auto Center, and this purchase was much like my past 2, where I feel like I was the only customer being seen at This is my 3rd purchase from Bourne's Auto Center, and this purchase was much like my past 2, where I feel like I was the only customer being seen at the time of visit. I've previously worked with Mike, and he had the vehicles ready to go view very quickly, with minimal time of waiting. Would recommend to anyone. More
by mb
Other Employees Tagged: Matthew Cygielnik, Greg Peschel
November 23, 2017
Great service Excellent selection of quality cars. Great website to pre-shop.David Pair quickly brought selected vehicle to the front for test drive and then brough Excellent selection of quality cars. Great website to pre-shop.David Pair quickly brought selected vehicle to the front for test drive and then brought another. No haggle pricing so you are handed the keys and the car to assess. The no haggle pricing is reasonable. Service dept. has good rep and extended warranty is comprehensive. Relaxed environment and finance people ,if needed ,are experienced and friendly. More
by Yaris26K
Other Employees Tagged: David Pair , Sean in finance
October 08, 2017
Always a great experience My family and company have bought many cars from Bournes over the years. Always a great experience. They are extremely professional and helpful in e My family and company have bought many cars from Bournes over the years. Always a great experience. They are extremely professional and helpful in every aspect of the purchase. More
by Ed Basse
Other Employees Tagged: David Pair, Carlos Machado , Mike Clark
September 11, 2017
Fantastic car buying experience! This was the lowest stress, least time consuming, and simplest car buying experience I have ever had. Bourne's makes the process very straight-forwar This was the lowest stress, least time consuming, and simplest car buying experience I have ever had. Bourne's makes the process very straight-forward, from trade-in, to financing, to registration, it was quick and easy. Many thanks to Mike, Carlos and the entire Bourne's team for a great experience. More
by Elaine S.
Other Employees Tagged: Carlos Machado
August 24, 2017
No better anywhere else This will Be my Fourth Automobile purchase, and by far the best experience I ever had. Honesty and Attentiveness speaks for itself, My loyalty is wit This will Be my Fourth Automobile purchase, and by far the best experience I ever had. Honesty and Attentiveness speaks for itself, My loyalty is with Bourne's for the rest of my Cars in the future. Whole team is excellent. Highly recommend to everyone I know. More
by KChapel
Other Employees Tagged: Carlos Machado
August 22, 2017
Service was exceptional!!!! We are a family that has bought cars from Bourne for over 10+ years. We love the service, from the selection of automobiles, price, dealing with no We are a family that has bought cars from Bourne for over 10+ years. We love the service, from the selection of automobiles, price, dealing with no hassle salesperson, letting you feel comfortable in making a decision on buying the right vehicle, also receiving the best finance assistance, in educating you on various finance packages to meet your needs. It has been a pleasure each time we do business with Bourne Auto. We always look for our personal sales person Mario Lee, always greeted with a smile, patient, honest, works hard to please and closes the deal without stress. He represents Bourne and their exceptional customer service. More
by sherylML350
Other Employees Tagged: Carlos Machado, Mario Lee
July 27, 2017
Total satisfaction A friend bought a car here 3 years ago. No problems at all. It's nice to know you can actually trust a dealer. My experience was different than any ot A friend bought a car here 3 years ago. No problems at all. It's nice to know you can actually trust a dealer. My experience was different than any other. Alyssa, David, and Mike were great, even met the owners. Would highly recommend you get your next vehicle here. More
by mattyels
Other Employees Tagged: David Olson , Alyssa Dowgos
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