Michael Macdonald

I have found their work to be high quality. But could be more timely. Although it's better to be good than fast. Staff is friendly and efficient. But could be more timely. Although it's better to be good than fast. Staff is friendly and efficient. More

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Even though I did not have an appointment the service department was able to squeeze me in late in the afternoon for an oil change. They’ll certainly get my business again! Thanks to the service writer a department was able to squeeze me in late in the afternoon for an oil change. They’ll certainly get my business again! Thanks to the service writer and the tech’s out back. More

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I went in for a oil change/tire rotation and was greeted by Mike, service write up person. He was friendly and courteous. I was in and out in less than 40 minutes which was great. by Mike, service write up person. He was friendly and courteous. I was in and out in less than 40 minutes which was great. More

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They were very friendly and professional Appointment process was easy and drop off was easy My car was ready exactly as they said it would be process was easy and drop off was easy My car was ready exactly as they said it would be More

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Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, G. Brown, was disrespectful. The Dealership will be better off without him. More

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Walk In Oil Change and Tire Rotation As usual, after 4 decades' of trusting this dealership, I was greeted nicely, taken in and helped by Mike in Service. I was given a very nice coupon t As usual, after 4 decades' of trusting this dealership, I was greeted nicely, taken in and helped by Mike in Service. I was given a very nice coupon to reduce my costs, and felt very secure that it was these wonderful people taking carry of my car that I love . As I left, I was very pleased with the professionalism and kindness show . More

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Dealership charging me $885 for 5 miles towing I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely fre I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely free of charge, now when I go to get my vehicle they tell me I have a tow bill for $885 that is pretty ridiculous if you ask me for a couple miles of towing. I was lied to and now they are trying to cheat me out of my money and I havent had my car for 2 months now. The collision shop won’t release until a payment is made. More

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Excellent Service & Always so kind! Have brought my car into Mike Macdonald for years. He is always so kind and willing to help. Even if I've had to wait a while for the car in serv Have brought my car into Mike Macdonald for years. He is always so kind and willing to help. Even if I've had to wait a while for the car in service he is always very upfront and honest. Thank you! More

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Best Cadillac dealership in this area! Here's what's most important to me in a Cadillac service department: 1. To be treated in a respectful manner as a fellow human being and paying cu Here's what's most important to me in a Cadillac service department: 1. To be treated in a respectful manner as a fellow human being and paying customer; 2. For the dealership to hold to what they say in terms of estimated cost and estimated time for repair; 3. A reasonable price (coupons ROCK!) Each time I have been to the service center at Les Stanford Cadillac, I have received all three, so this is MY dealership. Not only will they continue to service my current vehicle, but in a year from now (once this car is paid off), I will also give their sales center an opportunity as I'm seriously thinking about being brand-loyal now! Way to go, Les Stanford service team!!!! More

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Fast service! The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that my repairs were never over-charges, and have been provided a loaner car when needed. Top notch! More

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