Mick Schott | Page 2
Assistant Service Advisor
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
519 Reviews
Write a Review519 Reviews of Mick Schott
March 16, 2024
Mick is my advisor . He is absolutely wonderful . He is truly an asset to the company . I schedule my appointments when he is there so I can rest easy . He is absolutely wonderful . He is truly an asset to the company . I schedule my appointments when he is there so I can rest easy . More
March 15, 2024
A things explained thoroughly, my questions answered, staff polite, friendly, & professional. Only thing, wish you would continue car wash service! staff polite, friendly, & professional. Only thing, wish you would continue car wash service! More
Other Employees Tagged: Kasey Boysaw
March 13, 2024
We bought a used car from Toyota of Rockwall that supposedly had a multi-point inspection and came with a 6 month/6,000 mile warranty. After a month and a half we found a leak in the radiator and the supposedly had a multi-point inspection and came with a 6 month/6,000 mile warranty. After a month and a half we found a leak in the radiator and the engine oil cooler. When we called them about it, we got the run around and after speaking with several different people, we were told there was no warranty. All of their used vehicles come with it according to their website which we had a screenshot of. Shortly after letting them know that, they decided that we did have the warranty so we took the car in. They replaced the radiator but insisted the other leak wasn’t covered even though it was in the cooling system which was a covered system according to the warranty. A very stressful experience, so needless to say, we would not recommend them. More
Other Employees Tagged: Sam Heidel, Kasey Boysaw
March 09, 2024
As usual, we were taken care of with in a professional and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. More
March 08, 2024
We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service center, every time we go there! Give them a chance, you will love them! More
Other Employees Tagged: Dan Landrum, Lonnie Wade, Ken Martin, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
March 08, 2024
I love the texts that keep you updated and the service is top notch! Thank you Toyota of Rockwall! top notch! Thank you Toyota of Rockwall! More
Other Employees Tagged: Kevin McGuire
March 05, 2024
I have worked with Mick for the last several years. He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealershi He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealership since 2013 and will not take any of my cars anywhere else. More
Other Employees Tagged: Kasey Boysaw , Alfred Pinedo
March 05, 2024
The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept texting the phone number on file which was my mom's, she was working and had to text me everything they texted her, but they knew she was not the one that was there! More
Other Employees Tagged: Dan Landrum, Glenn Coy, Josef Casares, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw, Carmelo Adorno, Oscar Boyd