Mike Alder
Mike Alder at Bill Jacobs BMW
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Mike Alder | Page 4

General Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Mike Alder

November 07, 2023

Dealership Rating
Employee Rating

If you’re looking to purchase THE ultimate driving machine aka a BMW, this is the best dealership in the region for sales and service. Every interaction from the moment you walk in the door is profess More

by lorithordarson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

Nov 09, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

October 19, 2023

Dealership Rating
Employee Rating

Always a great experience! Highly Recommend BMW and this bill jacobs dealership! Special thanks to Giovanna, Mo, and Mike! More

by Megberki89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIOVONNA MONTALVO

Oct 22, 2023

Bill Jacobs BMW responded

Megberki89, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

Dealership Rating
Employee Rating

Khalil is a fantastic person. I have already had my 3rd negotiation with him and BMW Jacobs. Khalil always understands and helps with what is possible for a better deal. I recomme More

by Andre Ontalba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

Oct 08, 2023

Bill Jacobs BMW responded

Hi Andre, we're happy you found our staff to be so supportive during your experience here. We are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2023

Dealership Rating
Employee Rating

Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More

by gwendolynorr88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

Oct 05, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 28, 2023

Dealership Rating
Employee Rating

Harry and his team were a great team to work with. They did an awesome job! More

by Falguni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos , Johnathon

Sep 30, 2023

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2023

Dealership Rating
Employee Rating

Fantastic service experience from beginning to end. Brendon C and the entire service staff were a pleasure to work with. More

by rrohrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest , Brendon Chervinko

Sep 30, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2023

Dealership Rating
Employee Rating

Bill Jacobs BMW is not only an amazing service center, but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car More

by kt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

Sep 29, 2023

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. We're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2023

Dealership Rating
Employee Rating

A wonderful experience from start to finish! Everyone we encountered at the dealership was amazing, especially our sales team- Khalil and Rob! They truly made our purchasing experience amazing. More

by Julie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Bill Jacobs BMW responded

Hi Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2023

Dealership Rating
Employee Rating

It was such a pleasure working with Bill Earnest at Bill Jacobs BMW. He was very professional and accommodating. He made the purchase transaction quick and smooth while also paying close attention to detail More

by Gina Bassily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest, Khalil Guissé, Michael Fontana , April, Aldijana (Financing Department)

Sep 11, 2023

Bill Jacobs BMW responded

Hi Gina, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

August 18, 2023

Dealership Rating
Employee Rating

The dealership excels at customer service and timely follow up. Every call, text and email was responded to quickly. All my questions and concerns were addressed no matter how big or small. My client More

by DGood
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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