Mike Brandvold | Page 85

What a Wonderful Dealership and Service Department My Family has been purchasing our vehicles from Klaben Ford for over 15 years. We have purchased both new and per-certified used cars and trucks. JC My Family has been purchasing our vehicles from Klaben Ford for over 15 years. We have purchased both new and per-certified used cars and trucks. JC Crawford is an excellent salesman. He is not high pressure and provides quality customer service. All our vehicles are serviced by Klaben's Service Department. Mike Brandvold is always helpful and has dealt with some of our very difficult and unique service issues to our satisfaction. I would definitely recommend the Klaben Ford Lincoln Dealership in Kent. More

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Service Excellence - Dave Mott & Service Department I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ev I have been buying/leasing cars from Klaben Ford and Dave Mott for 15+ years. I keep coming back because Dave is the absolute best salesman I have ever had the pleasure of working with. He is honest, very knowledgeable about the cars and trucks he is selling and he makes the entire experience from start to finish an enjoyable one, which you cannot really say that about most dealerships. He doesn't just sell you a car and you never hear from him again. He checks back routinely to make sure you are satisfied with the car/truck you purchased and if I have any problems I can call Dave and he makes sure that any concerns or issues are taken care of right away. I can also say the same for the Service Department. They are efficient and courteous and always considerate of my schedule and I highly recommend Klaben's Service Department. The last time I was there for routine maintenance I worked with Mona. She was very courteous and went over in detail the work performed on my car. Another plus is the complimentary car wash which for me is a great perk and I sincerely appreciate it. I definitely will continue buying my next car from Klaben Ford and Dave Mott and always recommend them to my friends and family. More

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The only car dealership and salesman we use! We have purchased 8 cars from Klaben with salesman Tex Welch and have had nothing but outstanding results. Tex always goes the extra mile to ensure w We have purchased 8 cars from Klaben with salesman Tex Welch and have had nothing but outstanding results. Tex always goes the extra mile to ensure we know everything about the car we purchase and is always there if we need anything. He has actually driven a car we were interested in purchasing to our house on a weekend so we could test drive it! (We bought it.) He makes the car buying process smooth and simple. Mike in service is top notch. He always gives us appointments for preventative maintenance that are convenient for us and the work done is excellent. More

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NEED MORE STARS ! ! Frankly, for Klaben Ford you need to have more than FIVE STARS ! ! From the staff in the Sales Department to the staff in the Service Department ev Frankly, for Klaben Ford you need to have more than FIVE STARS ! ! From the staff in the Sales Department to the staff in the Service Department everything has been good for us. Once again, JC Crawford has made the experience of leasing a car for us easy. Larry and I both have leased again and I hope we do it again, and again. It is out best option and I am thankful that JC steers us toward that direction. Mr. Klaben has always been outstanding with us also. Mike Brandvold in the Service Dept. has kept us informed about our vehicles, and if I forget something that JC has shown us, Mike is so helpful to show us again. More

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New truck awesome My lease was up on my f150 went back to Chris moldas once again he was awesome we sat down found exactly what I need it was perfect also needed a upgr My lease was up on my f150 went back to Chris moldas once again he was awesome we sat down found exactly what I need it was perfect also needed a upgraded mirror installed mike brandvold handled that the tech did a perfect job installing it great job klaben team. More

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The Texan Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me c Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me can not tell you how many cars I have brought or leased from Tex myself. Tex has always been upfront and honest with me. More

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Satisfied Klaben Ford customer My wife and I recently purchased a vehicle from Jeff Teterault at Klaben Ford. We were very pleased with the experience. Jeff was both knowledgeable My wife and I recently purchased a vehicle from Jeff Teterault at Klaben Ford. We were very pleased with the experience. Jeff was both knowledgeable and helpful in helping us find a vehicle and tending to our needs. This is the second vehicle we have purchased from Jeff at Klaben and with the experience I have had, will continue to do so. Their service department also is very accommodating, knowledgeable and friendly. I have worked with both Mike Brandvold and Adam Alderson. Both are very pleasant service people to work with. I highly recommend Klaben Ford in Kent Ohio. More

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This entire dealership, from service to sales I've been treated very well here, from sales to service, the Klaben family works very hard to satisfy it's customers! My service experiences have been I've been treated very well here, from sales to service, the Klaben family works very hard to satisfy it's customers! My service experiences have been very informative and courteous. And they always washed my car! Now as for sales... I purchased a used MKZ, Mr Tomas Nicodemus was and will be my sales associate. He has exceeded my expectations for a sales person. He is more than kind, very informative and a total asset to Klaben. More

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Klaben Experience I have bought or leased cars from Klaben for almost 20 years. Their professionalism and knowledge of their products are exceptional. Kenny King mad I have bought or leased cars from Klaben for almost 20 years. Their professionalism and knowledge of their products are exceptional. Kenny King made the transition from my Ford Edge into my Ford Escape very easy. He was informative and walked me thru the features to make sure I understood all the options on my new Escape. He has always and will continue to be my go-to person for any question or concern I have on my vehicle. Dave Mott and Christine Klaben were also instrumental in my transition. The employees at Klaben are always very friendly, both in sales and also in service, and they have and continue to go above and beyond my expectations. Richard Klaben and his staff have always shown great appreciation and respect for their customers and that is why I will continue to do business and refer people to this dealership. More

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A great Big Thank you This is the second time that I have purchased a vehicle from Klaben, Chris Moldas was the salesman on both accounts. I was Introduced to him by Mike This is the second time that I have purchased a vehicle from Klaben, Chris Moldas was the salesman on both accounts. I was Introduced to him by Mike Brandvold when I had my 2004 F-150 in for some repairs. You cannot get a better salesman than Chris, he honest, fair and personable toward everybody. My wife purchased a 2009 Edge in 2012 through him and she was thrilled with Chris's approach towards selling her the car. Never pushy always a gentleman towards everybody. So when I needed a newer vehicle I contacted him to look for a F-150 2 wheel drive he delivered what I was looking for. He also rewarded me with a better than great deal on my trade-in. I have yet to be not satisfied with Klaben and any personnel that I have worked with there. My wife or I always reccommend Klaben to everybody that is looking for a new vehicle. THANK YOU! More

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