Mike Kydd | Page 6

I met with Mike Kydd and was treated in a professional and friendly manner. Mike listened as I explained exactly what I was looking for. He then walked me through each step. He was so patience as he expla and friendly manner. Mike listened as I explained exactly what I was looking for. He then walked me through each step. He was so patience as he explained the new changes in the Jeep. Because I believe that the Jeep is a well-built vehicle, I traded in my '99 Grand Cherokee Laredo for a 2011 Grand Cherokee Laredo and I'm very happy. Thanks Mike!! More

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Overall experience was great! Mike was very friendly and I couldn't have asked for better service. Everyone at the dealership went out of the way to answer any questions and made sure we got exactely the ve I couldn't have asked for better service. Everyone at the dealership went out of the way to answer any questions and made sure we got exactely the vehicle we wanted. They also did an awesome job evaluating and explaining the trade in value of our used car. I would definitely recommend them to anyone!! More

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The Sales Rep and the Sales Mgr were both very friendly, up-front and extremely patient with me while I decided whether or not to purchase. up-front and extremely patient with me while I decided whether or not to purchase. More

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Prior to this experience, I was a long standing customer at a local Dodge dealership. In searching for my new car I visited 5 dealerships before I went to Heritage in Parkville, MD. From start to finish - at a local Dodge dealership. In searching for my new car I visited 5 dealerships before I went to Heritage in Parkville, MD. From start to finish - they were great, and made the entire purchasing experience a genuine pleasure. Many thanks to John Young, Hal Perez,and Mike Kydd for the above and beyond effort to find the exact car; they found it in South Carolina and is having it shipped to their dealership for me. I will recommend this dealership to any of my friends who are interested in purchasing a new car!!!! Pete Helsel More

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This dealership is top-notch. They were attentive and answered every question I had quickly. The deal could not have gone smoother. I would not hesitate to recommend this dealership. Thanks to Bob Maz answered every question I had quickly. The deal could not have gone smoother. I would not hesitate to recommend this dealership. Thanks to Bob Mazurek (Manager) and Mike Kydd (Salesperson) for an awesome job. More

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I worked with Mike Kydd to order a new Challenger. I have been looking into buying this car for about four years now and am so happy to have my car now. Mike made this a pleasant experience. He worked with m been looking into buying this car for about four years now and am so happy to have my car now. Mike made this a pleasant experience. He worked with me to special order my car with all of the options that I wanted, keeping me informed on the whereabouts of my car. Mike was a great salesman to work with, and I would strongly recommend him to anyone. Thanks! More

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I have been to quite a few dealerships and have never been treated anywhere close to as good as I was at Heritage. Mike was very knowledgeable in all of the vehicles they had and was very straightforward been treated anywhere close to as good as I was at Heritage. Mike was very knowledgeable in all of the vehicles they had and was very straightforward in making a deal. He was very personable and interested in the exact amenities I needed in a vehicle, not simply trying to sell me the most expensive one. He even offered to have the car washed for me again since I bought it on a rainy day! Overall this was a great car buying experience and there was no time wasted in the actual purchase of the car. I recommend this dealer to everyone. More

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Very friendly, even though I kept him past 9 pm. Was more than happy to help me as a customer even though staying late was above and beyond his call of duty. Was in and out with my new vehicle in under 2 hou than happy to help me as a customer even though staying late was above and beyond his call of duty. Was in and out with my new vehicle in under 2 hours. Very efficient, accurate, knowledgable, and professional. Would definitely come back to him down the road for a future purchase. Thanks Mike! More

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I HAD BEEN TALKING WITH BRAD AND MIKE FOR ABOUT A WEEK OR TWO REGARDING THE JEEP CHAROKEE. THEY ALWAYS HAD TIME TO ANSWER ANY QUESTIONS THAT I HAD. (YOU KNOW HOW WOMEN CAN BE) MY HUSBAND AND I HAD DECIDED TWO REGARDING THE JEEP CHAROKEE. THEY ALWAYS HAD TIME TO ANSWER ANY QUESTIONS THAT I HAD. (YOU KNOW HOW WOMEN CAN BE) MY HUSBAND AND I HAD DECIDED THE SAME DAY OF PURCHASE THAT WE WANTED A PARTICULAR COLOR, WELL WITHIN A VERY SHORT TIME BRAD DID HIS MAJIC AND THE CAR WAS AT THE DEALERSHIP WHEN WE ARRIVED. MIKE WENT OVER THE CAR IN DETAIL WHICH JUST REASSURED US THAT WE MADE THE RIGHT DECISION TO PURCHASE AT THIS DEALERSHIP. HAL AND ARANDRE MADE SURE WE GOT THE BEST FINANCING POSSIBLE. WE HAVE OWNED OVER 10 CARS AND WE BOTH AGREED THAT THIS WAS THE MOST PLEASANT AND REWARDING EXPERIENCE WE EVER HAD. WE WALKED AWAY FROM THE DEALERSHIP NOT WONDERING IF THEY TOOK ADVANTAGE OF US. WE FELT VERY COMFORTABLE WITH THE PRICE. THANKS GUYS FOR ALL YOUR ASSISTANCE. BY THE WAY WE ALWAYS OWNED FOREIGN CARS. NO MORE, WE WILL ALWAYS GO TO THIS DEALERSHIP FROM THIS POINT ON........... More

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This was the best new car buying experience my husband and I have ever had. Everyone at the dealership was very pleasant and helpful. The dealership was very clean. I have nothing bad to say about this de and I have ever had. Everyone at the dealership was very pleasant and helpful. The dealership was very clean. I have nothing bad to say about this dealership and would highly recommend everyone I know to shop for a new car there. Thank You. More

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