Mike Lett | Page 2

Best car buying experience to date! These guys at Long McArthur Ford are great! Every other dealer should take notes! Thanks guys for the awesome and professional experience! The price These guys at Long McArthur Ford are great! Every other dealer should take notes! Thanks guys for the awesome and professional experience! The price and dealing about prices and finance was exceptional! I will definitely be a repeat customer! More

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Great no haggle internet sales experience I found Long McArthur during my search for a 2018 Ford Expedition. Their internet team produced a video of the new 2018 Expedition that was better an I found Long McArthur during my search for a 2018 Ford Expedition. Their internet team produced a video of the new 2018 Expedition that was better and more detailed than I found anywhere. They also advertised free shipping at the time even for out-of-state customers (like me). This prompted me to contact them by email. My sales person quickly communicated with me via text and we did the whole deal by text. I had done my homework and new exactly what I wanted and knew what would be a fair deal (for me and the dealership). Their first price sent to me was very good and they made it better without me having to really negotiate. They also offered to show me (via photo and text) a copy of their invoice for the Expedition. The Expedition was delivered to my door. I will definitely recommend to my friends. More

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"Mike Lett and Derek Lee are the best ever!" I have purchased six different vehicles from Salesman Mike Lett at Long McCarthur. MIke is always willing to go the extra step to find the vehicle th I have purchased six different vehicles from Salesman Mike Lett at Long McCarthur. MIke is always willing to go the extra step to find the vehicle that I am looking for at the price I want. He always has a smile on his face and makes it a fun experience. Even if it is not a ford, they are happy to put me in the ride that I want. I have always had a good experience.. General manager Derek Lee is a class act that always makes sure people are treated fairly and get the best deal possible. More

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Above and Beyond I have purchased 3 vehicles in the last 6 months from this dealer and Mike Lett specifically. They have gone above and beyond my expectations every si I have purchased 3 vehicles in the last 6 months from this dealer and Mike Lett specifically. They have gone above and beyond my expectations every single time. Mike has been willing to go the extra mile every step of the process. He is currently having my latest purchase driven to Wichita for my daughters 16th birthday. I cannot explain how impressed I am with this company and their willingness to go above and beyond. More

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Excellent sales and service Mike Lett has been my sales expert for the last two vehicles I have purchased. He is very helpful and always willing to work with you. If you need a Mike Lett has been my sales expert for the last two vehicles I have purchased. He is very helpful and always willing to work with you. If you need anything, he handles it like a pro. Highly recommend. More

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Outstanding Sales Experience I/we like to give great people great reviews. I must say, Mike Lett has treated us like we were the only customer he had. He (and when he got really I/we like to give great people great reviews. I must say, Mike Lett has treated us like we were the only customer he had. He (and when he got really busy, he had another young and very professional salesman help us) ask us what kind of a vehicle we thought we wanted. He made some very important and impressive suggestions, and gave us reasons for his recommendations. We spent 4 - 5 hours at the dealership on Saturday, and left owning a different vehicle. When I picked up the new vehicle on Monday, it was ready when Mike said it would be. He then spent time with me, in the vehicle, explaining all of the "gadgets", how they all worked and made double sure I knew what he had taught me. I was able to leave the dealership like I had driven the new vehicle for several months. I will continue to HIGHLY recommend Long-McArthur to everyone. I do not think there is a better more honest Ford dealer around. Give the guys a pat on the back and tell them to keep up the good work! I/we were also very impressed how friendly absolutely everyone associated with the dealership was/is. More

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We are very pleased with our Long McArthur buying experience. Mike Lett made our buying process pressure free, which was a refreshing change from other dealerships. After the sale, Long McArthur co experience. Mike Lett made our buying process pressure free, which was a refreshing change from other dealerships. After the sale, Long McArthur continues to take care of our needs associated with the purchase. Thank you! More

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When we arrived at Long Mc Arthur of Salina, Kansas we were greeted by Mike Lett. We were looking for our salesman that we had in the past, finding out that he no longer was employed there. So Mike with h were greeted by Mike Lett. We were looking for our salesman that we had in the past, finding out that he no longer was employed there. So Mike with his friendly personality said he could help us. We were a little disappointed at first finding out the news about dealing with a new salesman. It didn't take long and we new that Mike would be able to handle the job. We were treated with respect from Mike and he was very patient with us making our final decision, and if we didn't understand something he would make sure we understood before going to the next question. They let us have the vehicle for the whole weekend, because we couldn't make it back until the following Monday. They paid for the gas and we enjoyed driving it, and of corse fell in love with the car. We received a call from Mike on Monday morning and was asked if we were interested in buying the car. We responded by saying we weren't happy with the price they quoted us. He said they would work with us. We bought the car that day and couldn't be happier. After the sale we talked with Luke Vanderloo. He helped us with a remote starter and floor mats for our new vehicle. He also was very friendly, and enjoyable. Our next stop was to visit with the Finance Manager, Mike Solis. We new him when he was a salesman with them, and enjoyed him very much. We had so much fun talking to him, he was very interested in spending the time to get to know us, and at the same time helping us with our financing of our new vehicle. We feel like we have made a new friend. We also meet Mark McArthur, and he also was very friendly and treated us with kindness. This is our 4th car that we have bought from Long Mc Arthur. That is why we will continue our business with them, and we always tell our family and friends to shop with Long Mc Arthur. More

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I was apprehensive about getting a car beings I have not had a car payment for years, but as I arrived at Long McArthur, I was greeted at the door by two professionally dressed kind worded men. In their fr had a car payment for years, but as I arrived at Long McArthur, I was greeted at the door by two professionally dressed kind worded men. In their friendly greetings you they actually made you feel like they really meant the greetings they were speaking. I met Mike Lett and was instantly put at ease, he is a well spoken man, and had no trouble answering my probably silly questions. I took my son with me on this visit for his input on what I should get, Mike never spoke around me to speak to the "MALE" with me, he included me in all the conversations about the make and model the engine type, the financing everything he spoke about he included me in the conversation. Every salesman in the place spoke to everyone as they passed by them, that is way too cool. Being a single woman at times like this, buying/leasing a new car is scary, so many stories about how salesmen take advantage to add to their commission etc. I was never made to feel like I was a lesser person. Thank You Long McArthur and Mike Lett for the comfortable experience, and I love my Blue Edge. More

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Long-McArthur Ford is a top-notch, honest, trustworthy dealership. I inquired about a car on Thursday. Mike Lett got back to me the same day with a very good deal. I had my own numbers prepared and they w dealership. I inquired about a car on Thursday. Mike Lett got back to me the same day with a very good deal. I had my own numbers prepared and they were very close. No going back and forth and no wasted time. We easily and quickly worked a TRADE over the phone. I don't like to waste time, and I expect honest negotiations. They delivered in spades. They trusted me, and from the information I sent them, appraised my car sight unseen. I trusted Mike and he trusted me. I drove from Wichita to Salina Friday and everything was exactly as promised. No surprises. I was blown away by the whole car buying experience. I really enjoyed talking to Robert Murphy (I think that is his name) in finance. He showed me pictures of a car he restored. The man has incredible talent, because he started with a rusty shell and turned it into something amazing. I really like buying a car from true car guys. These folks at Long McArthur are car people. I will always start with them when looking for a car. I am very, very picky and like to think I drive a hard bargain. I am an engineer, so most sales people run from me. Several Wichita dealers failed to make me an acceptable offer. They tried to take advantage of me. These guys didn't. To Long-McArthur Ford, Mike, Luke, and Robert - thanks for a great automobile and a deal I can smile about. More

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