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Mike Szafraniec
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Mike Szafraniec | Page 22
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
239 Reviews
239 Reviews
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240 Reviews of Mike Szafraniec
December 10, 2020
They took care me right away. From the moment they picked up the phone to when I brought in my car everyone was very welcoming and kind. Great Service. up the phone to when I brought in my car everyone was very welcoming and kind. Great Service. More
by LAZUCENA2011
Verified CustomerOther Employees Tagged: Luis Tinoco , Gerardo Negrete
Helpful 
December 05, 2020
I am a very senior citizen with a pretty much trouble free vehicle. Whatever maintenance I've done has been quick and reliable. I adore my VW! P. Blake free vehicle. Whatever maintenance I've done has been quick and reliable. I adore my VW! P. Blake More
by PENELOPEBLAKE
Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza, Gerardo Negrete
October 26, 2020
Truly exceptional service! My first time visiting this garage. Processing was super efficient, great communication and updates. Primary reason was for repairs due to a recall but the team team took the ti garage. Processing was super efficient, great communication and updates. Primary reason was for repairs due to a recall but the team team took the time to do a full inspection. Got updates by text and email. Mike took the time to go over in detail the report he emailed. Great explanations, not pushy and very appreciated. Very professional. Left my car in the morning, got a courtesy Lyft ride home, and got my car back on time and with a complimentary car wash - nice touch! Would definitely recommend and will be back based on my first experience. More
by Vlad
October 16, 2020
Great customer service and follow up to ensure everything was done satisfactory. No pressure approach was greatly appreciated and flexibility with schedule was great. I‘ll recommend vw downtown to anyone was done satisfactory. No pressure approach was greatly appreciated and flexibility with schedule was great. I‘ll recommend vw downtown to anyone More
by CHUCKP9
Other Employees Tagged: Adam Khamsot
October 14, 2020
The service department at VW is always extremely knowledgeable, professional and friendly. They are also quick and take the time to explain everything and make sure to ask detailed questions about a knowledgeable, professional and friendly. They are also quick and take the time to explain everything and make sure to ask detailed questions about any concerns with my vehicle. More
by DARIENALEXANDRA
Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza
October 14, 2020
I have not dealt with as friendly or capable a car dealership in the last few decades! These guys took their time, knew their stuff, and got me out of there with a great new car in half the usual tim dealership in the last few decades! These guys took their time, knew their stuff, and got me out of there with a great new car in half the usual time! More
by mick
Other Employees Tagged: Herberto Delgado, Luis Tinoco , Adam Khamsot, Miguel Meza
October 12, 2020
Was a great experience. Cannot recommend enough. From booking appointment to receiving my car back everything was smooth and easy. Thanks Mike for the great service and experience! booking appointment to receiving my car back everything was smooth and easy. Thanks Mike for the great service and experience! More
by alexknut
October 05, 2020
Going to the shop for car repairs after getting the dreaded yellow light is never a fun prospect. But this experience at VW Downtown of Chicago was as painless as any I’ve had during the lifecycle of m dreaded yellow light is never a fun prospect. But this experience at VW Downtown of Chicago was as painless as any I’ve had during the lifecycle of my VW Golf. I was helped by MICHAEL SZAFRANIEC, who was the consummate professional. I would certainly return here for future service appointments. Thank you to Mike and the rest of the team! More
by S Appleby
September 29, 2020
Excellent service, clear and understandable explanations, and wonderful follow-up. Although having to get your car serviced is never something you want to do, Mike make it as painless and pleasant as poss and wonderful follow-up. Although having to get your car serviced is never something you want to do, Mike make it as painless and pleasant as possible. More
by AMM0
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