Mike Szafraniec | Page 23

They are extremely dishonest especially the manager. Tells lies and sells unsafe used vehicles. Will never return Will tell everyone I know to not buy a car from here Tells lies and sells unsafe used vehicles. Will never return Will tell everyone I know to not buy a car from here More

by Strafaci Verified Customer Verified Customer

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Love these guys Luis in the service department under the direction of Bill Dolan, who runs around that dealership at warp speed, treats me like I am the only customer Luis in the service department under the direction of Bill Dolan, who runs around that dealership at warp speed, treats me like I am the only customer in the place. They take care of me immediately, offer me a loaner; stay in touch via text, and fix my car promptly. And wash it as well. I have observed the same treatment of every customer, so I don’t think I’m special 🙁. I am determined to keep my car as long as I can; but when I need a new one, I will buy another VW so this dealership can service it. More

by AEKATOR Verified Customer Verified Customer

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Always awesomely consistent stellar service! The entire service staff has always been extremely accommodating every time I have brought my vehicle in for servicing. Never any hard sell...keep it The entire service staff has always been extremely accommodating every time I have brought my vehicle in for servicing. Never any hard sell...keep it up guys! More

by FRADAN Verified Customer Verified Customer

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They didn’t put the sensors back on all rims. Now I have to pay $700 to get them put on all of my tires to pay $700 to get them put on all of my tires More

by Amonjhsn Verified Customer Verified Customer

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efficient, knowledgeable I have had only the best and knowledgeable service from VW team, especially my last visit which was the best. I have had our Beetle serviced at many V I have had only the best and knowledgeable service from VW team, especially my last visit which was the best. I have had our Beetle serviced at many VW dealers throughout the USA and VW of Downtown Chicago by far the best in all area's, More

by DENPETE Verified Customer Verified Customer

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This dealership continues to give its customers exceptional service. I appreciate the inspections they give to point out problems with your vehicle. I keep them and bring the car back knowing how m exceptional service. I appreciate the inspections they give to point out problems with your vehicle. I keep them and bring the car back knowing how much the repair will cost me. More

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Great service, as always. These guys are very professional and always go above and beyond. You are in good hands at this dealership. Check them out. professional and always go above and beyond. You are in good hands at this dealership. Check them out. More

by Chicago VW Verified Customer Verified Customer

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Miguel was amazing! I don't think if it wasn't for Miguel, I would not be writing this experience. Now I had worked with someone else before, and he provided me decent se I don't think if it wasn't for Miguel, I would not be writing this experience. Now I had worked with someone else before, and he provided me decent service that prompted me to visit this dealer again for a car service. I had an extensive list of needed repairs and Miguel helped me through it all. I was not too fond of the price, but with a whole needed windshield reservoir & bumper replacement, I needed to trust my car with only the dealer. Miguel helped me with at least making sure that he can provide me the best price he can manage to. He constantly checked in with me and was patient with me, I work and can not always answer the phone. But he made sure to keep me informed and do what he can to get me the best customer service I needed. He was beyond excellent! More

by KROSILESVILLAGOMEZ Verified Customer Verified Customer

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5k service Friendly service with a nice, quiet waiting area to work in while I waited. 5k service and recalls taken care of in a timely manner. Friendly service with a nice, quiet waiting area to work in while I waited. 5k service and recalls taken care of in a timely manner. More

by patrick.brianne Verified Customer Verified Customer

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Friendly and professional The people working here are so nice and helpful. They kept me updated and made sure to get permission before doing any work on my VW. Also, they were The people working here are so nice and helpful. They kept me updated and made sure to get permission before doing any work on my VW. Also, they were very honest and clear about fixes that were necessary and others that were not. Definitely recommend. More

by COLE.CHELSEA Verified Customer Verified Customer

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