Mona Crooks | Page 106

From the moment I made the appointment and later entered From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of my needs and is very helpful to both myself and my wife. She schedules me at my convenience and the work is completed within a reasonable time and done correctly. More

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Klaben ford is an excellent dealership. I have had many good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work is done correctly. Mona always has the work on my escape finished in a reasonable amount of time. I would recommend Klaben Ford and there service department to anyone. Loel McKee More

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Took my F-150 4x4 in for 37,500 servicing and to replace my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money as well. Can't beat that!! More

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We just bought our new 2014 Escape from Don Cheatwood with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs More

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I have purchased and leased several vehicles from Klaben over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, cour over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, courteous and most importantly honest. He always seems to help me find a vehicle I love and that fits in my budget. The service department is great too! I work with Mona Crooks when I take me vehicles in and she always takes great care of me. My current ride is a Ford Escape...love it! More

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FOR OVER 25 YEARS MY HUSBAND AND I HAVE PURCHASED OUR CARS FROM KLABEN. WE GET WHAT WE WANT-LONGEVITY OF PRESENCE, RESPECT FOR THE CLIENT, GOOD AND FAIR PRICES, GREAT SERVICE AND GOOD, LOYAL SALES PEOPL CARS FROM KLABEN. WE GET WHAT WE WANT-LONGEVITY OF PRESENCE, RESPECT FOR THE CLIENT, GOOD AND FAIR PRICES, GREAT SERVICE AND GOOD, LOYAL SALES PEOPLE. WE WILL RETURN AGAIN AND AGAIN. GOOD JOB TO DOUG BEAVERS. THANKS MIKE AND KAY More

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I have been a Ford and Lincoln customer for many years. Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have h Two years ago when I purchased a new Lincoln Mona Crooks became my Service Advisor. I have never had a better service experience than those I have had with Mona. She is professional, knowledgable, pro-active, keeps me informed about the progress of my vechile, follows up and delivers the service when promised. She is the number one reason I would return to Klaben (or wherever she is working) to purchase my next vechile. More

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I came in for my basic service. and was talking to mona about some sounds I was hearing she sent it back to a tech. he found the problem fast. then mona and the tech mike explained what should be done .sh about some sounds I was hearing she sent it back to a tech. he found the problem fast. then mona and the tech mike explained what should be done .she showed me some prices for the job I said ok do it. Happy with experience. Mona and Mike did a great job. Thanks, Ron Baranchik More

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Mike Cooney always does a great job for me. He anticipates what I need and does his very best to make it fall into place. Although Klaben is a good dealer. People like Mike Cooney and Mona keep anticipates what I need and does his very best to make it fall into place. Although Klaben is a good dealer. People like Mike Cooney and Mona keep Klaben at the top of our list. They keep us coming back. More

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I have been leasing Ford vehicles for several years and have worked with Bob Paytas on all of my transactions. I have also had my vehicles serviced at Klaben Ford. My expericences with the dealership a have worked with Bob Paytas on all of my transactions. I have also had my vehicles serviced at Klaben Ford. My expericences with the dealership and its employees especially Bob Paytas, have been top notch. Everyone is curteous, knowledgeable, patient and always willing to answer any quesitons or concerns that I might have. Buying or leasing a car thru Bob and Klaben Ford is a stress free experience! More

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