Morgan Hough
Morgan Hough at Shottenkirk Chevrolet
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Morgan Hough | Page 10

Quicklube Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.7
99 Reviews

Morgan has several years of customer service experience. When Morgan is not working he enjoys playing video games and spending time with his cat named, Hot Pocket.

Dealership Experience

1 yr, 1 mo

Industry Experience

6 yrs, 5 mos

Specialties & Trainings

GM Tire Certified

4.7

99 Reviews

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99 Reviews of Morgan Hough

August 17, 2023

Dealership Rating
Employee Rating

I assume by the way the service department performed the dealership is working to keep clients happy. It's working! More

by JTERRYGOLF
Service Time
Recommend Dealer
Yes
Aug 18, 2023

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

August 15, 2023

Dealership Rating
Employee Rating

Got a car and had to threaten to return my car to get the issue resolved. Can’t say I will sue you for service again. More

by BIRDYBOY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Black, Jason Wells, Colby Oberembt , Jacob Auge

Aug 19, 2023

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 13, 2023

Dealership Rating
Employee Rating

Great friendly people. Excellent work down there. would you recommend it to anybody? Only place to have your car worked on. More

by MJFLYNN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Tate Pumphrey , Carl Hines, Shirley Johnsen, Dylan Miller, McKenzie Phillips

Aug 14, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 13, 2023

Dealership Rating
Employee Rating

Everyone was very good. The mechanic I tried very hard solve the problem. I have also had good service. Scott is also great More

by JANDAVEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Tate Pumphrey , Carl Hines

Aug 14, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

August 11, 2023

Dealership Rating
Employee Rating

I arrived about 15 minutes early, was take in and the work started. Took about 45 minutes to complete work. More

by Jesse purvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt

Aug 14, 2023

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out, Jesse. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

August 11, 2023

Dealership Rating
Employee Rating

Very prompt service when pulled up to building. Service person was very personable and got me on the list for oil change with no appointment All personal were very friendly More

by BPETERS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher

Aug 14, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2023

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Employee Rating

Morgan is extremely helpful! ! He took time to explain what was going on with my new vehicle. More

by SCHECHKAREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2023

Shottenkirk Chevrolet responded

Hi, Karen! Thank you for your business and this review. We're happy to hear that Morgan was able to demonstrate our commitment to great service. If there is anything else we can assist you with in the future, please let us know!

August 05, 2023

Dealership Rating
Employee Rating

They’ll sell you a faulty car, Then charge you to look at it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car t More

by MARKLEON515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Tate Pumphrey , Carl Hines, Shirley Johnsen, Dylan Miller, McKenzie Phillips

Aug 12, 2023

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 05, 2023

Dealership Rating
Employee Rating

Very professional, thorough and quick! I highly recommend! I will be back as this is now my car dealership! More

by TPWHEELER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Aug 09, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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