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Nate Casper

Overview Reviews (355) Inventory (343)

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Nate Casper

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Nate Casper | Page 2

General Sales Manager

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

Born and raised in Scotland untill age 14. I love to golf and travel . The car business is something I have been doing since age 18 and I love it more and more each day . I have a beautiful little boy who is my everything and keeps me busy when I’m not at work.

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4.3

355 Reviews

Overview Reviews (355) Inventory (343)

Dealership Experience

9 yrs, 10 mos

Industry Experience

13 yrs, 11 mos

4.3

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Nate Casper

March 21, 2024

Dealership Rating

Employee Rating

Good suggestions for cars, warranties, etc. Helpful with new car features. Lack of high pressure. Helpful with new car features. Lack of high pressure. More

by lrdnsmith

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Drew Brown, Brian Boyd

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

At Brent Brown Toyota, we appreciate your positive feedback. We're glad our team was helpful and able to provide you with good suggestions for cars and warranties without high pressure. Thank you.

March 14, 2024

Dealership Rating

Employee Rating

Patient and informative. No pressure. We were there until after closing time but no one rushed us. No pressure. We were there until after closing time but no one rushed us. More

by JEANNEEHUNT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colby Sanders, Jamie Davis

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We're glad to hear our team at Brent Brown Toyota were able to provide you with a pressure-free and enlightening experience. Politeness goes both ways, so thank you for your patience too.

February 26, 2024

Dealership Rating

Employee Rating

Andy Butcher in finance was very patient and explained things very well. He answered emails etc. Also the person that sold us the Rustguard and the clear cover over the paint was great and he squared us things very well. He answered emails etc. Also the person that sold us the Rustguard and the clear cover over the paint was great and he squared us away with quickly getting an appointment to get it all applied. I am sorry I can't remember his name. More

by sandrasmidt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Butcher, Gaston Tapia

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your high rating and positive feedback about our team. It's great to hear you felt well-served by the finance talk, the Rustguard purchase, and swift appointment setup at Brent Brown Toyota. Thanks for choosing us.

February 15, 2024

Dealership Rating

Employee Rating

Good! When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. More

by DJ2OREM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sheldon Williams, Joel Kitchen, Milani Hedquist, Andrew Bailey, Nathan Parker, Orrin Skinner

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

Hello, Thank you for your review. We are happy to see that you enjoyed your recent service visit. If you would like to discuss the services completed on your vehicle, please contact us directly. Best regards, Customer Relations Manager 801-223-4406

February 07, 2024

Dealership Rating

Employee Rating

Milani in the service department is a service champion and an asset to the company and also Nathan a manager in the service department and an asset to the company and also Nathan a manager in the service department More

by laguardiabills

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bourgeois, Dallas McCaman, Milani Hedquist

Helpful 0

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Feb 07, 2024 -

Brent Brown Toyota responded

We appreciate your words on Brent Brown Toyota's team efficiency. We're glad our service department made a strong impression. The team aims for this level of care with every interaction.

January 24, 2024

Dealership Rating

Employee Rating

Good attention and service throughout. I appreciated the input and interactions. I would buy again from Brent Brown Toyota I appreciated the input and interactions. I would buy again from Brent Brown Toyota More

by COSIMPSON2003

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charlie Hook, Bridjer Meadows

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the feedback. It is great to know that you had a good experience with us at Brent Brown Toyota and if you need anything else, please let us know.

January 18, 2024

Dealership Rating

Employee Rating

Drew is a complete stud! Made buying a car a pleasure! I’d recommend Brent brown and for sure Drew and Nate! Made buying a car a pleasure! I’d recommend Brent brown and for sure Drew and Nate! More

by HUGGPLUMBING

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Drew Brown, Rick Elliott

Helpful 0

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Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience and we appreciate you recommending us at Brent Brown Toyota!

January 03, 2024

Dealership Rating

Employee Rating

I was told I would get 3k for my trade in. The car was 14k after everything it was 20k I've tried to get a copy of my contract on 4 different attempts to try see where the money went at this The car was 14k after everything it was 20k I've tried to get a copy of my contract on 4 different attempts to try see where the money went at this point I am frustrated. More

by KARYN.GREEN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kaleb Williams

Helpful 0

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Feb 13, 2024 -

Brent Brown Toyota responded

Hello, Thank you for sharing your review. We would like to learn more about your sales experience. Would you mind reaching out to us? We hope to connect soon. Best, Customer Relations Manager 801-223-4406

December 31, 2023

Dealership Rating

Employee Rating

They are the best to deal with. Will refer everyone I know to go to brent brown. Thanks for helping us get our amazing car. Beau henrie Will refer everyone I know to go to brent brown. Thanks for helping us get our amazing car. Beau henrie More

by BEAUHENRIE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ismael Flores

Helpful 0

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Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are delighted to know that our team at Brent Brown Toyota was helpful and we appreciate the recommendations.

December 31, 2023

Dealership Rating

Employee Rating

I came to Brent Brown dealership because my parents trusted them and I wanted a Toyota trusted them and I wanted a Toyota More

by susan.litster

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Butcher, Ryan Bell, Bridjer Meadows

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive review and rating. We are happy to know that you had a good experience at Brent Brown Toyota and we hope to see you again soon!

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